SENIOR RESERVATIONIST

Compass Group•Middlesex, NJ

1d•$22 - $25

About The Position

The Workplace Services Community Ambassador is a highly visible, client- and executive-facing role responsible for delivering a white-glove workplace experience. This position creates a warm, polished, and professional atmosphere while ensuring all office spaces are impeccably maintained and fully supported. The ideal candidate brings a hospitality mindset, exceptional professionalism, flexibility, and strong Microsoft Office skills.

Requirements

Hospitality, hotel, concierge, or client-service experience strongly preferred
Excellent Microsoft Office skills required
Professional presence with strong attention to detail and presentation standards
Discreet, trustworthy, and committed to confidentiality
Flexible and adaptable in a fast-paced, executive environment
Highly organized with the ability to manage multiple priorities
Strong verbal and written communication skills
Ability to lift and move up to 50 lbs

Nice To Haves

Hospitality, hotel, concierge, or client-service experience strongly preferred

Responsibilities

Serve as the first point of contact for clients, executives, and visitors, delivering a consistently elevated hospitality experience
Maintain the presentation, cleanliness, and readiness of all shared office spaces, including reception areas, conference rooms, workstations, pantries, and supply areas
Prepare conference rooms before and between meetings, ensuring furniture alignment, technology readiness, and attention to detail
Restock and manage pantry, catering, and office supplies to ensure seamless daily operations
Clean, sanitize, and organize pantry and catering equipment daily
Provide reception and administrative support; anticipate needs and respond to requests promptly and discreetly
Utilize Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams) for communication, scheduling, coordination, and documentation
Maintain working knowledge of office systems, room reservations, and basic office technology
Communicate business activity updates and escalate maintenance, safety, or service issues as needed
Support the planning and execution of executive meetings, client visits, and office events
Adhere to all security, health, and safety protocols
Perform additional duties as assigned