Research Specialist

Prosperity Bank • Lubbock, TX

3d

About The Position

Responsible for providing support to the Research Department and Department manager.

Requirements

• High School Diploma or equivalent
• General banking knowledge and banking operations knowledge are preferred.
• Operational knowledge, as specifically related to the department, is preferred.
• Good knowledge and working ability of Microsoft office products, especially Excel and Word.
• Minimum of 2 years of bank operations is required, and experience with software used within the department is preferred.
• Excellent organization skills, with ability to handle multiple projects and duties.
• Excellent problem-solving skills with the ability to provide sound so.
• Ability to follow established policies and procedures and direct others to do so.
• Excellent written and verbal communication skills.
• Highly efficient in managing projects and meeting deadlines.
• Regular attendance and the ability and willingness to work extended hours.
• Detail oriented with emphasis on accuracy.

Responsibilities

• Prepares correspondence and responds to any requests, emails, and phone calls.
• Assists with subpoenas, IRS requests, etc.
• Assists with Escheatment duties.
• Assists with banking center questions.
• Retrieves and completes statement requests.
• Answers questions and resolves requests or problems promptly and courteously.
• Informs contacts of Banks policies and procedures
• Maintains the Bank’s professional reputation.
• Assist related departments as required.
• Keeps management informed of area activities and of any significant problems.
• Completes required reports and related documents.
• Stays informed of changes in Research policies, procedures, and requirements.
• Ensures that work area is clean, secure, and well maintained.
• Completes special projects as assigned.
• Assists with Department administration and supervision as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED