Research Specialist

PROSPERITY BANK • Lubbock, TX

just now

About The Position

Responsible for providing support to the Research Department and Department manager.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time.

Requirements

• High School Diploma or equivalent
• General banking knowledge and banking operations knowledge are preferred.
• Operational knowledge, as specifically related to the department, is preferred.
• Good knowledge and working ability of Microsoft office products, especially Excel and Word.
• Minimum of 2 years of bank operations is required, and experience with software used within the department is preferred.
• Excellent organization skills, with ability to handle multiple projects and duties.
• Excellent problem-solving skills with the ability to provide sound so.
• Ability to follow established policies and procedures and direct others to do so.
• Excellent written and verbal communication skills.
• Highly efficient in managing projects and meeting deadlines.
• Regular attendance and the ability and willingness to work extended hours.
• Detail oriented with emphasis on accuracy.
• Ability to apply common sense understanding to carry out the duties and responsibilities of the position.
• Ability to apply logical thinking to define problems, collect data, establish facts, and draw conclusions.
• Ability to interpret a variety of technical instructions and deal with multiple variables.
• Ability to perform basic math skills
• Ability to read and understand policy and procedure manuals, instructions, correspondence, and training materials.
• Ability to document policies and procedures, instructions, and training materials.
• Must be able to effectively communicate in writing and verbally with management, employees, and other departments.

Responsibilities

• Prepares correspondence and responds to any requests, emails, and phone calls.
• Assists with subpoenas, IRS requests, etc.
• Assists with Escheatment duties.
• Assists with banking center questions.
• Retrieves and completes statement requests.
• Answers questions and resolves requests or problems promptly and courteously.
• Informs contacts of Banks policies and procedures
• Maintains the Bank’s professional reputation.
• Assist related departments as required.
• Keeps management informed of area activities and of any significant problems.
• Completes required reports and related documents.
• Stays informed of changes in Research policies, procedures, and requirements.
• Ensures that work area is clean, secure, and well maintained.
• Completes special projects as assigned.
• Assists with Department administration and supervision as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED