Research Solutions Consultant (Salt Lake City)

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16h • $120,000 - $160,000

About The Position

We’re looking for a research-native, customer-facing expert who operates at the intersection of pre-sales consulting and post-sales onboarding. This is not a traditional onboarding role. You’ll act as a trusted advisor to research and insights teams, helping them envision what’s possible before they buy and realize value immediately after they do.
From early discovery calls to hands-on onboarding, you’ll own the full research adoption journey. You’ll combine the mindset of a researcher, the storytelling of a sales engineer, and the execution of an onboarding lead.

Requirements

• Experience in research (e.g., user research, UX research, market research, behavioral science, social science, analytics, or insights roles - This can be from academia, agencies, consultancies, or in-house teams) OR experience in a customer-facing SaaS role with strong exposure to research or data-driven customers
• Strong communication and facilitation skills — you’re comfortable leading workshops, asking probing questions, and translating complex ideas clearly
• A structured, analytical mindset with strong project management skills
• Comfort working with data, research outputs, and product usage signals to guide decision-making
• Empathy for researchers and an understanding of their challenges, constraints, and success criteria
• A collaborative, cross-functional approach — you enjoy working with Sales, Product, and Engineering to improve customer outcomes

Nice To Haves

• PhD or equivalent experience in a research-heavy field (e.g. UX research, behavioral science, social sciences, HCI, data science, etc.)

Responsibilities

• Partner with Account Executives on late-stage deals and strategic opportunities
• Lead deep discovery sessions with research, UX, and insights teams
• Translate ambiguous research needs into clear solution architectures and use cases
• Design and deliver compelling demos, pilots, and proof-of-concepts
• Own onboarding for enterprise customers, guiding them from purchase → first value → scaled adoption
• Run tailored sessions on: research design best practices workflows and implementation data quality and insights generation
• Build repeatable onboarding frameworks for research-led customers
• Partner with Customer Success to ensure long-term adoption and expansion
• Act as a thought leader for research practices internally and externally
• Champion the voice of the research customer across Product, Sales, and Marketing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree
• Number of Employees: 11-50 employees