Kent - Research Product Manager

Sandbox • Nashville, TN

8d

About The Position

Kent Scientific is looking for a Research Product Manager to support our growing portfolio of research tools and drive strategic product expansion as the primary focus, with customer support and service as a secondary responsibility. In this highly collaborative role, you’ll bridge technical support, product development, and sourcing strategy. Reporting to the Technical Resources & Product Lead, this person will support cross-functional initiatives to identify and acquire new complementary products, engage suppliers, and assist customers with expert technical guidance.
You’ll act as a connector between customer needs, supplier capabilities, and internal stakeholders. Ideal candidates bring a blend of scientific curiosity, hands-on experience in laboratory settings (especially in vivo), strong experience managing large-scale and complex projects, and a knack for spotting opportunities in a competitive market. The Research Product Manager will be responsible for the following:

Requirements

• A bachelor’s degree in biology, physiology, animal science, or a related scientific field (LVT or LAT certification a plus; PhD preferred).
• 3-5 years of experience in product, sourcing, or vendor management, ideally within a biomedical or life sciences environment.
• Experience managing large or complex projects (PMP certification a plus).
• Hands-on lab or research experience, particularly with in vivo animal models, including designing and conducting scientific experiments.
• A strong track record producing high-quality scientific and technical documentation (e.g., white papers, application notes, study reports).
• Strong analytical, problem-solving, and data interpretation skills, with the ability to translate insights into product or sourcing recommendations.
• Clear written and verbal communication skills, with the ability to explain complex scientific or technical concepts to diverse audiences.
• Demonstrated success working cross-functionally to support product launches or customer-facing initiatives.
• Strong organizational skills, attention to detail, curiosity, and a solutions-oriented approach to ambiguity and competing priorities.
• Proficiency with Microsoft tools (e.g., CRM, Business Central) and project management platforms such as Monday.com.
• High computer literacy, self-direction, and the ability to work independently.
• Willingness to travel 10-20% for trade shows, customer visits, and internal meetings.

Nice To Haves

• LVT or LAT certification a plus
• PhD preferred
• Experience managing large or complex projects (PMP certification a plus).
• Experience working with structured data and reporting tools (e.g., Power BI, SQL; database experience such as Access or Airtable a plus).

Responsibilities

• Driving Product Expansion & Sourcing Strategy
• Identify and evaluate new product opportunities - including accessories, consumables, and complementary product lines - aligned with Kent’s vision and customer needs.
• Analyze market trends and competitor offerings to inform product roadmap and positioning decisions.
• Lead vendor outreach and relationship management, supporting negotiations around pricing, quality, and timelines.
• Partner with production, marketing, and sales to source, vet, and prepare new products for launch.
• Develop cost and margin analyses to support sourcing decisions and catalog expansion initiatives.
• Own sourcing programs and catalog expansion efforts end-to-end.
• Providing Technical Support & Education
• Serve as a subject matter expert on veterinary anesthesia and physiological monitoring equipment.
• Provide advanced technical support to customers and internal teams, including complex cases and escalations.
• Develop scientific and technical materials such as white papers, application notes, training resources, and help center content.
• Represent Kent Scientific in webinars, trade shows, and educational presentations to support customer learning and product adoption.
• Supporting Cross-Functional Operations
• Collaborate with technical, marketing, sales, and production teams to improve workflows and cross-functional alignment.
• Proactively identify and resolve issues related to vendor management, product setup, and internal handoffs.
• Support light project management and documentation to maintain momentum across product and vendor initiatives.

Benefits

• Simple IRA with employer match.
• Healthcare benefits package.
• Tuition reimbursement or assistance.
• PTO and paid holidays.
• Team-building and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees