Research Ops Coordinator (Contractor)

Notion

11d • $30 - $35 • Remote

About The Position

We’re looking for a detail-oriented and highly organized User Research Operations Coordinator to support our growing research team. In this role, you’ll work closely with our Research Ops Program Manager and cross-functional researchers to ensure customer calls run smoothly from start to finish. This is a contractor role with a 3-month term (potential to extend), requiring [up to 40 hours/week].

Requirements

• 1+ years of full-cycle scheduling and/or coordination experience in a high-volume role.
• Excellent time management, prioritization, and organizational skills. You are comfortable juggling multiple requests and timelines.
• You are kind, warm, and thoughtful. You care deeply about creating efficient, respectful experience for internal teams and external customers alike.
• Familiarity with tools like Google Calendar, Zoom, Calendly, and Slack.

Nice To Haves

• Some level of experience using Notion, particularly managing and creating Notion databases for tracking and documentation is a nice to have.

Responsibilities

• Provide a one-of-a-kind participant experience: In this role, you will be interfacing with our user research participants and customers. You'll partner with our Research Ops & Program Manager to refine our scheduling process to optimize for the best participant experience.
• Coordination and scheduling at scale: You'll coordinate and schedule a high volume of user research participant interviews in an organized, timely, and consistent manner. You’ll collaborate closely with researchers to keep studies on track and on time.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed