Research Experience Associate - Vartan Gregorian Center for Research in the Humanities

The New York Public LibraryNew York, NY
1d$17Onsite

About The Position

The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years. The Vartan Gregorian Center for Research in the Humanities, located on the second floor of the NYPL’s flagship location, the Stephen A. Schwarzman Building is dedicated to furthering the Library’s mission to engage, inspire, support, and connect a growing community of scholars worldwide with each other and with the Library’s world-class collections. The Gregorian Center encompasses five admission-by-application research study rooms, and programming spaces. The Center is home to classes, workshop series, and research programs that provide researcher orientation and instruction and foster engagement with the Library’s collections and research services. We are seeking enthusiastic candidates interested in careers in libraries who demonstrate a strong work ethic, commitment to inclusivity, possess excellent written and verbal communications skills, and have a friendly and helpful demeanor. These positions serve as ambassadors for the Library, and work with library staff to help ensure that a welcoming and productive research environment is preserved for researchers, fellows and staff working in the Gregorian Center's spaces.

Requirements

  • Current enrollment in a graduate degree program at an accredited school
  • Excellent public service skills and the ability to work with a diverse patronage
  • Strong organizational skills and ability to follow detailed instructions in a fast-paced environment
  • Superb interpersonal and communication skills
  • Strong problem-solving skills
  • Demonstrated ability to work as part of a team
  • Demonstrated reliability
  • Proficiency with standard office and productivity software, including Google Workspace and Microsoft Office

Responsibilities

  • Staffs the Center’s welcome desk, projecting a positive and courteous attitude while providing exceptional public service and assistance to researchers and the general public
  • Provides general information and directions to researchers, answers basic questions about library operations and procedures, and make referrals to the appropriate place or person for assistance
  • Supports the maintenance of the Gregorian Center’s office: keeps the study room roster up to date, manages files, creates templates and flyers, newsletter templates and edits, and Library fellowship support
  • Works with colleagues to ensure the Gregorian Center maintains an environment conducive to research and public services
  • Helps set up Center spaces for daily use, events, and programs - providing occasional staffing support at events
  • Assists with opening and closing procedures in the Center's spaces
  • Assists with collection delivery and returns as needed
  • Communicates with researchers affiliated with the Gregorian Center on application and admissions matters and general day-to-day questions
  • Performs other related tasks as needed
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