Research Care Administrative Specialist

McKessonNashville, TN
8d

About The Position

It’s More Than a Career, It’s a Mission. Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day. Our Mission People who live with cancer – those who work to prevent it, fight it, and survive it – are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world. The Research Care Administrative Specialist supports the Research Care Support team by providing comprehensive administrative, documentation, and patient support for clinical research operations. This role ensures smooth clinic flow, accurate and timely documentation, and high-quality patient and colleague support, adhering to all regulatory, ethical, and organization standards.

Requirements

  • Working knowledge of clinical terminology.
  • Working knowledge of Good Documentation Practices (GDP).
  • Ability to communicate and work effectively with a diverse team of professionals.
  • Ability to work with minimal supervision at offsite facilities.
  • High School Diploma required, Associate Degree preferred
  • Basic Life Support Certificate preferred

Responsibilities

  • Owns all aspects of ECG management, including accurate labeling and secure handling of tracings and data, maintaining inventory of sponsor-provided equipment, troubleshooting and coordinating repairs, ensuring compliance with sponsor requirements for handling, storage, and data transfer, and maintaining complete accountability records.
  • Obtains, organizes, and maintains source documentation and medical records for clinical trials.
  • Escorts and assists patients throughout the clinic.
  • Communicates with patient regarding appointments, updates, and comfort needs.
  • Orders and maintains refreshments and comfort items for patients.
  • Maintains blanket warmers and ensure patient comfort supplies are stocked.
  • Keeps all refreshment areas properly stocked for patient comfort.
  • Assists other clinic colleagues in clinic when necessary.
  • Acts as liaison between patient and clinic colleagues.
  • Collaborates effectively with clinical staff, research colleagues, and other departments.
  • Retrieves and delivers medications from the pharmacy to the appropriate clinical team.
  • Orders and delivers meals for patients as required by protocols.

Benefits

  • We care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being.
  • Our Total Rewards offerings serve the different needs of our diverse colleague population and ensure they are the healthiest versions of themselves.
  • For more information regarding benefits through our parent company, McKesson, please click here.
  • As part of Total Rewards, we are proud to offer a competitive compensation package.
  • This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets.
  • In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
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