Research Associate

Research Foundation of The City University of New York•New York, NY

10d•$75,000 - $85,000

About The Position

Reporting to the Deputy Director of Continuous Quality Improvement, the Research Associate to be hired as CUNY staff through the Workforce Institute MOU with CUNY will support the evaluation needs associated with the implementation of Family First Prevention Service Act (FFPSA) in relation to training, coaching, and transfer of learning sessions. The Research Associate will be responsible for creating the questionaries, pre and post-tests, and surveys and analyzing the data. The Federal government requires that evidence-based models approved by FFPSA Clearinghouse be implemented with fidelity. As per the State plan, Office of Children and Family Services (OCFS) requires local districts to monitor these programs for fidelity and ACS will be using a fidelity tool to monitor Motivational Interviewing.

Requirements

MA/MPA/MS in social science, public administration, data analytics, data science, data/information management, or another related field.
At least 2 years of experience doing data management and data analysis in an applied setting.
Demonstrated data management and analysis skills.
Excellent time management and organizational skills
Ability to work on a team, as well as independently
High degree of flexibility and maturity to work in an innovative, fast-paced environment, and to readily embrace change.
Strong written and oral communication skills and ability to effectively convey complex and data-related concepts to a variety of technical and non-technical audiences.
Experience in project management including assuring project milestones are met on time and collaborating with multiple stakeholders
A curious disposition motivated by an internal drive to understand and untangle complex issues
Applicants must be authorized to work in the United States.

Nice To Haves

Competent and/or certified in Qualtrics Research Core, Employee Engagement, or Customer Engagement platforms is highly desired.
Competence in Tableau Desktop and Tableau Prep a plus
An understanding of human or social services, particularly the child welfare and juvenile justice systems is a plus
Knowledge of evidence-based practices, particularly Motivational Interviewing, and fidelity monitoring principles is preferred
Experience with data visualization using dashboards and developing infographics is a plus
Expertise in evaluating unique learning experiences such as live simulations with actors or virtual reality experiences is a plus but not required.

Responsibilities

Coordinates and supports evaluation initiatives involving multiple team members and stakeholders in the child welfare system of New York City.
Conducts quantitative and qualitative data analysis utilizing statistical software.
Creates and maintains dashboards in Qualtrics and Tableau to support program monitoring, performance management, and continuous quality improvement.
Manages and analyzes fidelity monitoring data from the Lyssn platform, which utilizes artificial intelligence to provide immediate feedback on Motivational Interviewing practice adherence and skill development.
Supports the implementation and ongoing evaluation of evidence-based practices, particularly Motivational Interviewing, ensuring compliance with FFPSA fidelity requirements.
Drafts reports and briefs providing results of qualitative and quantitative analyses of evaluating OTWD learning programs and fidelity monitoring outcomes.
Presents evaluation results to a wide audience, including training facilitators, project managers, and members of OTWD leadership.
Employs a creative and flexible approach to promote a data-driven culture in the agency and supports evidence-based practice implementation.