Resale Talent Community for Retail Careers

Community Action House•Holland, MI

12d•Onsite

About The Position

Are you looking for a job that makes a positive difference in your community? Join the Resale team of Community Action House, where every donation funds the programs building a stronger community for us all. Through our Resale Stores, neighbors give what they have by donating, shopping, or volunteering and they see their gifts transformed into health, hope, and stability for thousands of local families. Grow your career while helping neighbors build stronger futures. From neighbors, for neighbors. Weâre growing! With our new North Resale Store in Holland, MI now open and renovations launched for our original South Resale Store, we are hiring 10 new team members. Weâre looking for people who Lead with Kindness, are Radically Welcoming and Guest-Centered, while being Collaborative by Design as part of our One Team approach. No thrift store experience? No problem. We will provide training and support. Our ideal candidates have experience working in retail and customer service, and we welcome applicants from all backgrounds. Apply now to join our talent community and let us know youâre interested! Interviewing starts in May 2026. Resale team members help us make our community more resilient. That often looks like: Radically Welcoming guests, donors, and volunteers. Accepting, sorting, pricing, stocking, and merchandising donations. Contributing to a healthy, productive, and supportive work environment. Answering basic questions about the store and our nonprofit mission. Collaborating with teammates to meet daily goals. Maintaining a clean, neat, and organized donations area, sales floor, sales counter, and processing area. Depending on experience and interest, some team members may also take on: Operating a point of sale (POS) system, handling cash, and ensuring accuracy, including opening and reconciling registers, counting drawers and deposits, and bank deposits. Serving as a contact for guest escalations if needed, and resolving concerns with care. Supporting our People Leaders with process improvements and communications, including leading continuous improvement projects.

Requirements

Enjoy being part of a close-knit team
Are friendly, dependable, and willing to learn
Believe in treating everyone with kindness and respect
Can work evenings and weekends on a rotating schedule
Are comfortable being on your feet and staying active
Have reliable transportation

Nice To Haves

Retail or customer service experience is a plus, but not required
Bilingual skills are also a plus, but not required

Responsibilities

Radically Welcoming guests, donors, and volunteers.
Accepting, sorting, pricing, stocking, and merchandising donations.
Contributing to a healthy, productive, and supportive work environment.
Answering basic questions about the store and our nonprofit mission.
Collaborating with teammates to meet daily goals.
Maintaining a clean, neat, and organized donations area, sales floor, sales counter, and processing area.
Operating a point of sale (POS) system, handling cash, and ensuring accuracy, including opening and reconciling registers, counting drawers and deposits, and bank deposits.
Serving as a contact for guest escalations if needed, and resolving concerns with care.
Supporting our People Leaders with process improvements and communications, including leading continuous improvement projects.

Benefits

Be part of our mission to provide families and individuals with food, clothing, shelter and the opportunity to build necessary skills to achieve a stable and prosperous life.
A team culture centered around kindness and inclusion.
Opportunities to learn new skills and grow.
Full-time and part-time schedules available.
Company paid benefits including a generous Employee Discount, Paid Time Off, Paid Sick Time, 401k matching, and more!

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