Resale Store Assistant Manager Per Diem
About The Position
Hospice of the North Coast is seeking a Per Diem Resale Store Assistant Manager to support the daily operations of our resale shop. This role is ideal for someone with retail leadership experience who enjoys hands-on work, community interaction, and the opportunity to step in and support management as needed. This position assists with day-to-day store operations and is expected to perform key duties of the Resale Shop Manager during absences or as operational needs arise. The Resale Store Assistant Manager supports the operational, financial, and volunteer functions of the Resale Shop. This role works closely with the Resale Shop Manager to ensure smooth store operations, excellent customer service, effective merchandising, and a positive volunteer experience.
Requirements
- Bachelor's degree preferred in a related field
- 1–3 years of retail experience, including supervisory or lead responsibilities
- Experience with merchandising, pricing, and customer service in a retail environment
- Ability to work independently with minimal supervision
- Strong communication and interpersonal skills
- Organized, dependable, and adaptable
- Comfortable leading volunteers and supporting a mission-driven environment
- Ability to operate a cash register and process transactions
- Valid driver's license and current auto insurance
- Ability to lift up to 50 lbs. as needed
Responsibilities
- Supports the day-to-day operations of the resale shop, including opening and closing procedures as assigned
- Assists with volunteer recruitment, training, scheduling, and supervision
- Provides excellent customer service and resolves customer concerns promptly and professionally
- Steps in to perform key Resale Shop Manager duties during absences or as needed
- Assists with merchandising, pricing, and product displays to maximize sales
- Helps maintain inventory flow, donation intake, and organization of the sales floor
- Engages with donors and customers, creating a welcoming and positive experience
- Assists with ordering supplies within approved budget guidelines
- Ensures volunteers understand their roles and the mission of Hospice of the North Coast
- Maintains volunteer documentation and supports annual evaluations as needed
- Performs other duties as assigned to support resale shop operations
- Demonstrates reliability, punctuality, and flexibility
- Manages multiple responsibilities while meeting productivity and quality standards
- Communicates respectfully and professionally with staff, volunteers, and the public
- Adapts well to changing priorities and busy retail environments
- Complies with hospice policies, procedures, and applicable regulations
- Upholds high standards of professionalism, integrity, and accountability
- Performs duties in alignment with the Hospice of the North Coast Way, consistently
Benefits
- Matching 401K Plan
- Employee Assistance Program (EAP)
- Continuous professional development and training
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Manager
