Representative II, Alternatives Account Management
About The Position
The Team: The Alternatives Account Management team sits within a high-growth, strategically critical segment for S&P Global Market Intelligence. We partner with leading hedge funds, private equity and venture capital firms, and private credit managers-some of the most sophisticated clients in the market. Our clients use a broad suite of Market Intelligence solutions. While we primarily represent Data & Research and Risk & Valuation Services, we collaborate closely with our Enterprise Solutions teams to deliver comprehensive, multi-product strategies. This is a fast-paced, dynamic environment where intellectually curious, commercially driven individuals thrive.
Requirements
- Bachelor's degree or equivalent
- 3+ years of post-graduate professional experience, ideally in account management, customer success, or sales and relationship management roles
- Strong interpersonal and communication skills with executive presence
- Proficiency in Microsoft Office and CRM tools
Nice To Haves
- Previous experience working with hedge funds, private equity, or private credit clients
- Familiarity with market data, analytics, and financial intelligence platforms
- Demonstrated track record of driving renewals, upsells, and cross-sell initiatives
- Consultative, strategic, and commercially minded
- Intellectually curious and highly collaborative
Responsibilities
- Own and grow client relationships post-initial sale, leading renewals, upsells, and cross-sell activity across a defined Alternatives book of business.
- Drive strategic account execution alongside Sales and Product Specialists, identifying whitespace opportunities and expanding product adoption across the MI platform.
- Deliver a best-in-class client experience: Proactively manage client inquiries, provide product and platform training, and serve as a key point of contact to ensure seamless service delivery.
- Stay ahead of client and market trends: Track account activity, segment developments, and fund strategies to anticipate client needs and inform commercial opportunities.
- Collaborate across product lines: Work closely with Customer Success, New Business Sales, and Product teams to present integrated solutions to clients.
- Influence product direction: Channel client feedback into product roadmaps and platform enhancements.
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Administrative and Support Services
Number of Employees
5,001-10,000 employees
