Representative-Gas Scheduling, Assoc.

Tallgrass•Lakewood, CO

4d•$65,000 - $85,000

About The Position

Primary Purpose: Effectively execute the scheduling process for the Company’s interstate natural gas pipelines and provide a key point of contact for customers. Responsibilities Essential Duties and Responsibilities: Scheduling Process – Must be proficient in all aspects of the scheduling process for all Company interstate natural gas pipelines including nominations, scheduling, confirmations and allocations Consistently apply the detailed processes and differences required for each asset to be able to complete the Scheduling process correctly for each cycle. Accurately complete cycle confirmations with point operators in an efficient and timely manner. Customer Service Contact – Assist customers with all aspects of the scheduling process Identify customer errors and assist with corrections appropriately. Respond timely and accurately to customer inquiries concerning scheduling issues and pipeline operations while observing tariff, FERC policy and business code of conduct requirements. Monitor contractual imbalances and communicate such with customers. Train customers in most functions of the scheduling system (currently CONNECT). Develop working relationships with customers, which includes an understanding of their business objectives. Review and monitor point flows and Operational Balancing Agreements for accuracy and reconcile differences with customers. Understand contractual rights and types of services as defined by the tariffs and apply those concepts to the Scheduling process. Position Skills Problem recognition, troubleshooting and resolution capability for customer issues and the scheduling system (currently CONNECT). Understand physical system operations and how it impacts scheduling. Knowledge of the allocations processes and willingness to support these processes upon request. Train individuals and provide group training on a range of topics for team support while developing effective presentation and communication skills. General Duties Successfully perform multiple tasks with strict deadlines efficiently and accurately. Must be an effective team member with a positive attitude, a willingness and aptitude to learn and the ability to assist others on the team. Must show initiative and the ability to progress in knowledge and capability for all scheduling functions. Contribute to the team in an effective and positive manner. Complete end-of-the-month closing responsibilities. Follow through with appropriate personnel within the company concerning issues relating to all the above. Deal with a wide variety of people with tact, courtesy and professionalism. Speak clearly, both in person and by telephone. Maintain a regular, dependable attendance and adhere to procedures for time off. Maintain a high regard for personal safety, for the safety of company assets and employees, and the general public. Other daily, weekly, monthly or special project duties as assigned.

Requirements

Bachelor’s degree from an accredited institution
Experience or an ability to grasp concepts associated with natural gas pipeline industry’s scheduling processes
Understanding, or an ability to gain an understanding, of the commercial aspects of the natural gas industry
Must possess and maintain a valid driver’s license and a driving record satisfactory to the company and its insurers (for travel)
Take direction from management, adhere to required work schedules, focus attention on details, and follow work rules
Organize and prioritize daily work
Strong analytical skills
Excellent communication skills
Intermediate proficiency level in MS Office applications that include but are not limited to Excel, Word, Access, PowerPoint and Outlook
Be flexible and respond effectively to changing schedules, priorities, and other urgent situations
Grasp and execute all Gas Scheduling responsibilities, concepts and procedures
Speak and understand English
High level of concentration
Remain focused and exercise good judgment under highly stressful situations
Must be able to perform all essential and marginal functions of the job

Nice To Haves

Commercial experience
Pipeline operations and procedure experience
Proficient in other interstate pipelines’ services, operations and scheduling processes
Working relationships with external scheduling personnel and Tallgrass customers
Working knowledge of NAESB Standards and Guidelines as it relates to Nominations, Scheduling & Confirmations

Responsibilities

Effectively execute the scheduling process for the Company’s interstate natural gas pipelines
Provide a key point of contact for customers
Proficient in all aspects of the scheduling process for all Company interstate natural gas pipelines including nominations, scheduling, confirmations and allocations
Consistently apply the detailed processes and differences required for each asset to be able to complete the Scheduling process correctly for each cycle
Accurately complete cycle confirmations with point operators in an efficient and timely manner
Assist customers with all aspects of the scheduling process
Identify customer errors and assist with corrections appropriately
Respond timely and accurately to customer inquiries concerning scheduling issues and pipeline operations while observing tariff, FERC policy and business code of conduct requirements
Monitor contractual imbalances and communicate such with customers
Train customers in most functions of the scheduling system (currently CONNECT)
Develop working relationships with customers, which includes an understanding of their business objectives
Review and monitor point flows and Operational Balancing Agreements for accuracy and reconcile differences with customers
Understand contractual rights and types of services as defined by the tariffs and apply those concepts to the Scheduling process
Problem recognition, troubleshooting and resolution capability for customer issues and the scheduling system (currently CONNECT)
Understand physical system operations and how it impacts scheduling
Knowledge of the allocations processes and willingness to support these processes upon request
Train individuals and provide group training on a range of topics for team support while developing effective presentation and communication skills
Successfully perform multiple tasks with strict deadlines efficiently and accurately
Must be an effective team member with a positive attitude, a willingness and aptitude to learn and the ability to assist others on the team
Must show initiative and the ability to progress in knowledge and capability for all scheduling functions
Contribute to the team in an effective and positive manner
Complete end-of-the-month closing responsibilities
Follow through with appropriate personnel within the company concerning issues relating to all the above
Deal with a wide variety of people with tact, courtesy and professionalism
Speak clearly, both in person and by telephone
Maintain a regular, dependable attendance and adhere to procedures for time off
Maintain a high regard for personal safety, for the safety of company assets and employees, and the general public
Other daily, weekly, monthly or special project duties as assigned