Representative Customer Service - CS
About The Position
At CMC, it’s the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering a comprehensive benefits package and opportunities for growth. CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential. CMC is a Fortune 500® company at the leading edge of its industry, with construction reinforcement and steel products supporting projects worldwide for over 100 years. The company is committed to making the industry more sustainable, supporting infrastructure that connects communities, and providing meaningful work.
Requirements
- 1 or more years of sales experience required
- Proficient level of computer skills; MS Word, Excel, Outlook and Internet Explorer/Chrome
- Decision making abilities with excellent customer service in verbal and written communication
- Able to multi-task in a fast-paced team environment with shifting priorities while staying organized and detailed oriented
- High School Diploma or GED preferred
Nice To Haves
- Minimum 3 years sales experience preferred with knowledge of construction related products a plus
- Bilingual verbal and written communication in English-Spanish preferred
- Previous knowledge in Construction industry a plus
Responsibilities
- Telephone and face to face contact with customers providing recommendations, price/job quoting, and entering sales orders
- Assist with maintaining showroom display of products while keeping track of inventory and replenishing stock as needed
- Track open sales orders and process tickets to the CMC billing department while maintaining cash drawer and processing cash reports
- Attend sales meetings, training and activities; to include performing additional duties as needed
- Prepare sales orders, detailed quotes, and assist with weekly sales reports while maintaining an expense account/cash drawer
- Effectively communicate detailed information on products and services provided to both established and potential customers
- Provide detailed product quotes for construction projects
- Understands the scope of work and accurately communicates the information to sales
Benefits
- Day 1 Benefits Coverage with low cost Medical, Vision, Dental
- Day 1 Paid-time Off and Vacation
- 4.5% Company Match 401(k) plan
- $500 Annual Company-paid Lifestyle Benefit
- Competitive Compensation and Bonuses
- Company-paid Life and Disability Insurance
- Employee Stock Purchase Plan
- Training and Advancement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
