Repossession Specialist

OneMain Financial•Salt Lake City, UT

1d•Onsite

About The Position

As a Repossession Specialist, you would be responsible for locating customers and collateral using various investigative (skip tracing) techniques. All duties and tasks must be completed by adhering to FDCPA and CFPB regulations. Manages a repossession queue to ensure collateral is recovered. Works with agents to approve fees, coordinate repossessions and provide the best possible information. Location: Onsite in West Valley City, UT Schedule: Monday through Friday from 9:00am-6:00pm with a rotating Saturday shift every 6 weeks. OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be - in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Requirements

High School Diploma or GED Required
Minimum of 2 years experience in collections with a focus on skip tracing customers to prevent loan loss

Responsibilities

Perform and complete skip tracing activities on all assigned accounts to prevent charge off and company loan loss. This includes inbound/outbound calls to discuss delinquency resolution.
Maintain and establish new repossession and transport vendor relationships.
Manage all accounts that have been assigned to them from the repossession assignment to the transportation of the vehicle to the auction.
Completes required applicable paperwork including sending all required Federal and State regulation letters.