Reporting Specialist / Writer

Sotera Health•Salt Lake City, UT

14h•Onsite

About The Position

The Report Specialist creates and compiles the company’s final product (report and/or letter) using preapproved templates that detail the testing performed at Nelson Laboratories, LLC (NL). This job is more complex than “data entry” and may require interpretation of data. This role is responsible for balancing quality, accuracy and prompt/timely completion of the final product by having a central departmental focus to ensure appropriate consistencies across multiple tests.

Requirements

Data entry and interpretation skills
Basic math, such as rounding and significant figures
Effectively prioritize tasks and budget time to meet completion deadline(s)
Multi-task and be self-motivated
Attention to detail
Proofreading, revising, and editing skills
Demonstrate typing at a minimum of 50 wpm with ≥90% accuracy (best out of three)
Proficient at 10-key
Internet search abilities
Proficiency with Microsoft Office products (e.g., Word, Excel, Outlook, CRM, etc.) and MasterControl™
Verbal and written communication skills – follow or relay information and status
Internal customer service skills
Team-focused – participate willingly, ability to contribute independently and through the team to meet goals and deadlines, demonstrate teamwork, and actively participate in team interactions
Results-focused – deliver product at a required time, cost and quality
Demonstrate initiative – recognize areas for improvement and needs of the team
Minimum of 18 years of age in addition to a High School Diploma or equivalent.

Nice To Haves

Previous office and customer service experience is preferred.

Responsibilities

Type, review, process, and perform corrections on all final report types
Prepare letters, preliminary results and raw data, as needed
Meet quality expectations of the team
Initiate and ensure amended/duplicate report requests are being processed in a timely manner
Process template requests: continually improve FRTs for team efficiency
Act as a subject matter expert (SME) of the department, and have a strong knowledge base of other departments
Recommend and advocate applicable process improvements of job and customer service efforts
Anticipate new challenges and develop creative solutions to address them
Regularly work with and communicate updates to Managers to identify, prioritize, and review projects
Manage projects from start to completion, as applicable
Know and follow applicable regulatory requirements (GMP, GLP, ISO, etc.).
Know and follow company policies and procedures.
Complete required training on time.
Attend work regularly and reliably.
Adhere to all policies and procedures.
Perform other duties as assigned