Reporting Specialist, HMIS

All Chicago Making Homelessness History•Chicago, IL

7d•Hybrid

About The Position

The HMIS Reporting Specialist is a member of the Homeless Management Information Systems team. The team works with the community to provide Homeless Management Information System administration, create reports and data extracts, conduct in-person training and provide technical assistance for users across the Chicago Continuum of Care (CoC). The HMIS Reporting Specialist helps ensure that timely and accurate data is distributed based on the needs of the community. The responsibilities of the HMIS Reporting Specialist include creating new reports and custom data extracts as directed, maintaining existing report portfolio by updating content as needed, providing related technical support to the CoC community in utilization of the reports, and testing and validation of output produced. Position responsibilities and work volume will be established and evaluated through ongoing supervision, annual reviews, and the development of an annual professional development plan.

Requirements

2 years of overall relevant work experience or a college degree in Information Systems, Computer Science, Data Analytics, Business Analytics or related field
2 years of experience in report design and implementation using tools such as SAP BusinessObjects Web intelligence, Microsoft SSRS Report Builder, or equivalent
Experience in defining and performing quality assurance tasks including mass testing and validation of data results
Expert knowledge/skills with Microsoft Office products including, but not limited to Excel, Word, PowerPoint, Outlook, and Access
Working knowledge of Microsoft SQL Server databases and query language
Excellent communication skills; ability to convey information in a clear and concise manner
Self-motivated with the ability to prioritize, meet deadlines and manage changing priorities
Proven ability to be flexible and work hard, both independently and in a team environment
A strong work ethic, integrity, and the highest ethical standards are expected
Passion for inclusivity and diversity, and interest in being part of a multicultural team

Nice To Haves

Experience with a Homeless Management Information System (HMIS) is preferred

Responsibilities

Work with requesting partners and internal staff to understand report and data extract requests
Document requirements necessary for solution delivery
Develop technical specifications for building the requested solution
Ensure verification and validation of all data sources and data transformations
Produce report mock-up or proof of concept for review during solution development
Document expected results and test plan to verify results
Maintain and update data dictionary as needed for common data definitions for the CoC
Prepare and maintain a catalog of reports and data requests
Update reports and data requests based on HUD Data Standards Changes
Assist with production of periodic reports required for federal and state funded programs (e.g. - HIC, PIT, LSA, SPM, ESG/CAPER, and others)
Pursue additional training or knowledge as needed to accomplish the above activities
Proactively identify data quality issues and work with HMIS management to implement solutions
Produce and provide documentation on content, context, and proper use of reports and data requests
Train internal and external users on utilizing reports and data extracts
Monitor and respond to relevant support requests received through the helpdesk
Perform administration and maintenance of reporting tools
Evaluate reporting tool updates to determine impacts and make preparations for implementation
Administration of some internal and external data sources other than HMIS system
Remain knowledgeable about current Data Standards, HMIS application and data changes, CoC-specific uses of data, and other relevant topics through independent study, relevant workshops, and conferences
Keep current on trends and best practices related to reporting tools
Actively participate in department and agency meetings
Communicate effectively with management, peers, and partners in written, oral, video, and in-person communications
Other duties as assigned