Reporting Specialist I

Lyon College • Little Rock, AR

4d • Onsite

About The Position

As the Reporting Specialist I, you’ll build and maintain reporting solutions that support clinical operations, academic leadership, and CODA accreditation compliance for the Lyon College School of Dental Medicine.
You’ll live at the intersection of:
axiUm workflows
Crystal Reports
SQL data extraction
and the sacred art of making data behave long enough to be audited.

Requirements

• Associate’s or Bachelor’s degree (or equivalent experience).
• 2+ years of enterprise reporting experience (Crystal preferred).
• SQL query writing and troubleshooting skills.
• Ability to translate operational and accreditation needs into precise report specifications.
• Documentation discipline and attention to detail (the true superpower).
• Strong interpersonal skills and the ability to work effectively across faculty, staff, students, and clinical teams.

Nice To Haves

• Experience with axiUm
• CODA accreditation reporting experience
• Familiarity with dental clinic workflows and coding concepts (CDT/ICD, billing, insurance)
• Power BI/Tableau experience

Responsibilities

• Design, build, test, and deploy Crystal Reports used by clinical, academic, and administrative teams.
• Maintain a report catalog with naming conventions, version tracking, owners, and change logs (yes, we love documentation).
• Optimize reports so they run faster than “why is this taking so long?” can be spoken.
• Develop expertise in axiUm data structures and workflows (patient flow, procedures, billing, appointments, provider productivity… all the fun stuff).
• Produce and validate recurring CODA compliance reports with traceability and repeatable logic (so the auditors will never see you sweat).
• Support users who have forgotten what parameters are (again).
• Maintain reporting calendars, data dictionaries, and metric definitions so the organization has a true source-of-truth.
• Ensure all work respects HIPAA/FERPA, role-based access controls, and proper handling of protected data.
• Collaborate with stakeholders across clinic leadership, finance/insurance, compliance, and Institutional Research.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree