Credit Reporting Technician I

SECU

22d • Hybrid

About The Position

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! The Credit Reporting Technician I will work directly with Analysts and Specialists to respond to direct and indirect credit disputes, conduct credit reporting related research, and perform maintenance as needed to correct credit information transmitted to the credit bureau(s). Focus is on accuracy of furnished credit data, compliance with applicable lending regulations, and adequacy of documentation. The Technician should be detail oriented, be able to work independently, and possess good organizational skills. Duties Business Support – Work proactively with the appropriate teams to investigate direct and indirect disputes and with other business units to investigate credit reporting related complaints. Must have an ability to investigate situations thoroughly and provide reports timely and completely. Consultation - Assists with action plans related to credit reporting. Credit Reporting Expertise – Develops a basic knowledge of federal and state lending regulations, the CDIA Guide, Metro2 reporting standards, and Credit Union lending policies, as related to furnishing and disputing credit data. Collaboration – Partners with appropriate team members throughout dispute investigations. Escalates and reports issues with transparency. Basic understanding of the credit reporting furnishing and dispute processes. Perform thorough investigations and verification of documentation. Assist Analysts and Specialists with tasks as assigned.

Requirements

• Must be proficient using available resources to locate and acquire information regarding lending regulations, as well as Credit Union policies and guidelines.
• Excellent analytical and problem-solving skills with high attention to detail.
• Experience working with Excel, Word, Access, and/or other computer databases preferred.
• Must be willing to engage in ongoing training and professional development.
• Must be able to cooperate and collaborate with co-workers.
• Must be able to speak English fluently.
• Must be cordial in all interactions with members and co-workers.
• Must adhere to the work schedule and attendance policies established by the Credit Union.

Responsibilities

• Work proactively with the appropriate teams to investigate direct and indirect disputes and with other business units to investigate credit reporting related complaints.
• Investigate situations thoroughly and provide reports timely and completely.
• Assists with action plans related to credit reporting.
• Develops a basic knowledge of federal and state lending regulations, the CDIA Guide, Metro2 reporting standards, and Credit Union lending policies, as related to furnishing and disputing credit data.
• Partners with appropriate team members throughout dispute investigations.
• Escalates and reports issues with transparency.
• Basic understanding of the credit reporting furnishing and dispute processes.
• Perform thorough investigations and verification of documentation.
• Assist Analysts and Specialists with tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed