Reporting Analyst- Audit Reporting & Operational Metrics

Reinsurance Group of America, Incorporated•Chesterfield, MO

1d•Hybrid

About The Position

You desire impactful work. You’re RGA ready RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all. Reporting Analyst, Audit Reporting & Operational Metrics will develop and execute processes to introduce or maintain programs or systems within RGA's Global Audit and Advisory ("GAA") workplace. The Senior will be responsible for helping identify and clarify department goals while developing, executing, and communicating status – including tasks to prepare employees for new resources, systems, and processes. They will influence decision-making to advance project success and avoid analytical paralysis. They ensure department personnel are informed of changes in advance and receive appropriate training. They maintain constant contact with Audit Innovation Center ("AIC") Leadership, identifying operational efficiencies, prioritizing projects, providing status updates, and preparing materials for delivery. They must effectively operate in a highly matrixed environment while working with other departments that may assist with implementing operational processes or programs. Principle Duties: Responsible for the planning, production, review, and/or recommendation of materials for AIC Leadership and internal operational reporting Establish and communicate relevant reporting expectations and milestone dates to AIC Leadership, the GAA leadership team, and other relevant stakeholders. Understand, analyze, and communicate messages from different data sources while providing meaningful insight through rigorous analysis. Develop and/or maintain department standard operating procedures, workflows, policies, and community networks. Coordinate the review and resolution of feedback received from AIC Leadership and the GAA Leadership team. Assists in developing and implementing other reporting and operational tasks – including, but not limited to: annual audit planning, audit progress reporting, Sarbanes-Oxley (“SOX “) testing, quality assurance plans & activities, and maintenance/upgrading of GAA tools and methodologies. Collaboration with other key risk functions (e.g., Global Risk Services, Legal/Compliance, Operational Risk) to ensure efficiency of Enterprise risk management while delivering consistent and transparent messaging to GAA Leadership Ensures reporting activities are designed and coordinated with each function/region. Acts as a liaison for GAA Leadership: Establish strong working relationships and possess excellent interpersonal abilities to engage with a wide range of individuals, including peers, department leadership, and external stakeholders in a highly matrixed environment; Engage with AIC Leadership to discuss reporting objectives, scope, and timing of deliverables. Evaluates inquiries and requests from other GAA functional areas and communicates with AIC Leadership for prioritization decisions. Execute on Audit Innovation Center activities, including: Assist in development of procedures, tools, and methods for internal and external reporting and communication; Creation of change management procedures for newly created or enhanced procedures – including creation of new policies, training of employees, migration of necessary data to new systems, and mitigation of technical issues after transition.

Requirements

Bachelor’s Degree in Arts/Sciences (BA/BS) in computer information systems, management science, communications, or related fields required
1+ Years IT project management or equivalent experience required
Experience with Agile software and systems, Cloud concepts, APIs, and SaaS programs such as AuditBoard, Azure Dev/Ops, ServiceNow, SharePoint, SmartSheet, and the Microsoft suite of products required
Demonstrated time management and critical thinking skills with an eye on continuous improvement. required
Effective collaborator with demonstrated initiative and problem-solving capabilities required
Ability to learn new/advanced reporting tools, such as Power Bi/Alteryx. required
Ability to analyze and interpret trends in internal data and metrics, providing insight into the health of the department’s operational execution. required
Strong oral and written communication skills, demonstrating the ability to convey business terminology that is meaningful and well received by all stakeholders, including customers and associates. required
Ability to evaluate concurrent reports and ensure they contain consistent messaging. required
Ability to build and continuously improve working relationships with internal audit peers, functional or regional leaders, and leadership within the Enterprise. required
Ability to foster a positive culture with an emphasis on teamwork and customer service, demonstrated ability to maintain and achieve tight deadlines. required
Ability to liaise with individuals across a wide variety of internal operational, functional, and technical disciplines. required

Nice To Haves

Master’s degree in Arts/Sciences (MA/MS) or MBA in business, business administration, computer science or engineering, or equivalent experience preferred
Background in Financial Services / Investments / Insurance / Reinsurance preferred
Experience with Power BI, BWise, data analytics and AuditBoard preferred
Experience working in the Auditing field preferred
Project Management Professional Certification, Certified Associate in Project management accreditation, or equivalent certification required

Responsibilities

Responsible for the planning, production, review, and/or recommendation of materials for AIC Leadership and internal operational reporting
Establish and communicate relevant reporting expectations and milestone dates to AIC Leadership, the GAA leadership team, and other relevant stakeholders.
Understand, analyze, and communicate messages from different data sources while providing meaningful insight through rigorous analysis.
Develop and/or maintain department standard operating procedures, workflows, policies, and community networks.
Coordinate the review and resolution of feedback received from AIC Leadership and the GAA Leadership team.
Assists in developing and implementing other reporting and operational tasks – including, but not limited to: annual audit planning, audit progress reporting, Sarbanes-Oxley (“SOX “) testing, quality assurance plans & activities, and maintenance/upgrading of GAA tools and methodologies.
Collaboration with other key risk functions (e.g., Global Risk Services, Legal/Compliance, Operational Risk) to ensure efficiency of Enterprise risk management while delivering consistent and transparent messaging to GAA Leadership
Ensures reporting activities are designed and coordinated with each function/region.
Acts as a liaison for GAA Leadership: Establish strong working relationships and possess excellent interpersonal abilities to engage with a wide range of individuals, including peers, department leadership, and external stakeholders in a highly matrixed environment; Engage with AIC Leadership to discuss reporting objectives, scope, and timing of deliverables.
Evaluates inquiries and requests from other GAA functional areas and communicates with AIC Leadership for prioritization decisions.
Execute on Audit Innovation Center activities, including: Assist in development of procedures, tools, and methods for internal and external reporting and communication; Creation of change management procedures for newly created or enhanced procedures – including creation of new policies, training of employees, migration of necessary data to new systems, and mitigation of technical issues after transition.