Repo Lot Manager-Maysville NC

Associates Asset Recovery•Maysville, NC

About The Position

• Verify that all vehicles secured the night before are on the lot and windows are marked with last six of the VIN, client, key status, and drivability • Keep track of appointments, delivery times, and transport information • Handling customer personal property pick-ups and vehicle redemptions • Record daily deliveries and releases to reconcile inventory • Assist and support the Repossession Agents when needed • Over see that all personal property from all vehicles, create a detailed inventory in company apps and stored properly • Monitor the property area and remove outdated property • Communicate with statewide team members

Requirements

1-2 years’ relevant customer service experience -recovery or collections preferred
High School diploma or equivalent required
Good computer and keyboarding skills with the ability to operate a tablet with apps
Working knowledge of the repossession process, account handling, and vendor communication preferred
Detail-oriented and the ability to multitask
Must be extremely organized be able to stay on track for upcoming time-sensitive deadlines
Exceptional interpersonal skills, professional, courteous with outstanding oral and written communication skills
Ability to work with a diverse customer and workforce population
Assertive individual with effective investigative and follow up skills
Ability to work well on a team and focus on results, exhibit adaptability and flexibility in a fast pace environment
Work and communicate well with other team members
Use a tablet, laptop, and cell phone