Replacement Sales Representative

Airtron•Dallas, TX

1d•Hybrid

About The Position

The Replacement Sales Representative assesses homeowner needs, develops and presents HVAC comfort solutions to new and existing residential customers. Airtron is a heating and air conditioning installer and service provider, a family of hard-working, dedicated, and happy technicians, residential installers, warehouse workers, dispatchers, customer service representatives, project managers, estimators, controllers, executives, and more. Being an Airtron team member is rewarding and exciting, and every day we get to see our customers smile. Airtron has earned its reputation for excellence and is proud to work in Ohio, Texas, Indiana, Maryland, North Carolina, or Tennessee.

Requirements

1+ years’ experience in outside sales
High school diploma or GED
Proven track record of sales success
Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)
Strong relationship building skills, customer focused and disciplined
Strong negotiation and influencing skills
Strong presentation skills
Must be able to communicate in English effectively, both verbally and in writing
Excellent verbal and written communication skills
Valid driver's license required
Ability to work overtime with little notice; weekend hours may occasionally be required
Consultative and collaborative selling approach
Must be organized and able to coordinate a large volume of requests
Proactive mindset
Must be able to work independently
Mechanical aptitude
Strong organizational skills, attention to detail and the ability to multi-task
Willingness to learn and be a part of a team
Positive attitude and a team player
Ability to build positive relationships with customers, both internal and external
Willingness and ability to work collaboratively with all levels of the organization
Safety mindset and acceptance of a safety culture
Related experience may be substituted for education

Nice To Haves

3+ years’ experience in outside sales
In-home service agreement sales and estimating experience
Knowledge of HVAC equipment
Bilingual English/Spanish
Completed college coursework

Responsibilities

Generates leads through customer referrals, door hangers and other marketing avenues
Recommends solutions and linked to customer objectives
Builds rapport with customers by observing and perceiving customer’s interests and emotions
Builds sustainable relationships with customers to cultivate future business
Presents products and generate lead and sales opportunities to Big Box associates
Maintains a closing ratio on technician-generated leads of 70% or higher
Maintains a closing ratio on marketed leads of 50% or higher
Maintains an average sale price set forth by the brand
Performs required surveys on every call
Completes all paperwork in a timely and accurate manner on all leads, including financing paperwork and the collection of cash payments
Conducts daily activities with the highest level of honesty and integrity and always displays a positive attitude toward fellow Team Members and customers
Arrives at all appointments and meetings ahead of schedule
Provides 100% satisfaction to each customer
Prepares estimates for contracts and proposals
Follows-up on sales leads and lists, both self-generated and via other sources
Manage multiple opportunities particularly focusing on selling service agreements and new equipment
Sell, renew and expand renewable service agreements, to both new and existing customer
Follows all company policies and procedures, including but not limited to safety
Other duties as assigned
Duties may vary by location