Repair Technician

Cirrus Systems•Portsmouth, NH

About The Position

The Repair Technician is responsible for efficiently receiving, testing, repairing, and dispositioning Cirrus products. This role involves maintaining a clean and professional workspace, as well as keeping an accurately inventoried and organized cache of replacement parts for both legacy and currently active product lines.

Requirements

Advanced proficiency in microsoldering techniques, including removing and replacing high-density components (e.g., 0402, 0201 packages) and integrated circuits.
Strong organizational skills, problem-solving, and attention to detail.
The ability to manage multiple priorities and be comfortable working under pressure.
Self-motivated and able to work in a team environment to recommend and implement opportunities for increased IT and manufacturing efficiencies.
Must have a broad mechanical understanding of repair or manufacturing assembly/disassembly functions.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, wiring schematics, and procedure manuals.
Adept at problem-solving and troubleshooting computer hardware and or software-related issues.
Ability to provide feedback to department manager on procedure updates or changes, provide routine reports and correspondence.
Ability to speak effectively before groups of customers or employees.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to read electrical schematics and design drawings.
High school diploma or GED and one to two years related experience and/or training ; or equivalent combination of education and experience.

Nice To Haves

Preferred qualifications, in-process or equivalent experience: Technical School.
IPC-7711/7721 or IPC-J-STD-001 Certification (Microsoldering/Rework Standards).
OEM approved training for desktops, laptops, PCBAs, point-of-sale equipment, etc..
Working knowledge of computer programs (ERP) for entering data and tracking inventory.
Prior PC-related experience is helpful/preferred.

Responsibilities

Prioritize activities independently based on legacy and current product repair inventory, internal and external customer needs, and the queue of returned products awaiting processing.
Perform diagnostic testing on mechanical and electronic equipment, including but not limited to modules, controllers, frames, and auxiliary components.
Perform complex board-level repairs utilizing microsoldering techniques to replace surface-mount components (SMDs), integrated circuits (ICs), and repair damaged traces using microscopes and hot air rework stations.
Repair, scrap, or accept products "as is" after diagnostic testing and root-cause analysis.
Assist in implementing corrective and preventive actions as needed.
Research and obtain necessary equipment specifications, test procedures, diagnostic information, and any required documents and guides for processing.
Perform equipment hardware and software configurations independently as needed.
Catalog and inventory all products returned for repair while maintaining a clean, well-organized, and efficient work area.
Maintain an inventory of standard replacement parts and submit purchase requisitions to ensure minimum inventory levels are stocked.
Lead standard and project-specific workgroups as needed.
Follow all safety and ESD procedures to ensure personal and product safety.
Align performance with assigned KPI goals, both individually and for the team.
Perform additional duties as assigned.