Repair Technician II - Medical Devices

Arthrex

About The Position

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. The Repair Technician II will support the Repair department in the re-assembly, testing, repair and evaluation of medical devices, components, and manufacturing processes in a safe and effective manner. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Requirements

High school diploma or equivalent required.
2 Years’ experience working in a fast paced, multilayered work environment required.
Basic knowledge of MS Office (Excel, Teams, Outlook) preferred.
Basic knowledge of visual inspection, part handling, component assembly, and barcode scanning required.
Proficient ability to test, troubleshoot, disassemble and repair returned products.
Navigates SAP, Agile and Documentum systems independently.
Solving simple math equations and the ability to perform tasks through verbal communication.
Adopt an environment of continuous improvement to develop more robust procedures and improvements within existing processes to produce cost effective quality products
Intermediate manual dexterity to assemble electro-mechanical assemblies.
Ability to identify and define problems, collect data, analyze established facts, draw valid conclusions, and effectively communicate the information both verbally and in writing to a variety of audiences.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Ability to both appropriately format and develop a clear logic trail to establish conclusions based on an understanding of factual evidence.
Ability to critically think; using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to actively learn, understanding the implications of new information for both current and future problem-solving and decision-making.
Ability to utilize judgment and make decisions considering the relative risks and benefits of potential actions to choose the most appropriate one.
Ability to assess, plan, schedule and manage multiple long-term and short-term projects, tasks, responsibilities and/or priorities in a concurrent fashion with several parallel deliverables and execute deliverables to time-line commitments.
Ability to be an effective team member and work well with others in a team environment on cross-functional and/or matrix teams.
Ability to be flexible with changing priorities and comply with constantly changing procedures.
Ability to build strong relationships both internally and externally. Ability to work in a fast-paced environment.
Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above.
Ability to verbally communicate ideas and issues effectively to other team members and management.
Ability to write and record data and information as required by procedures.

Nice To Haves

Experience in the medical device industry or similar preferred.
ERP and Complaints database experience preferred.
Basic CNC and bead blasting skills preferred.
Basic laser welding skills and Helium leak check preferred.

Responsibilities

Operates a variety of hand-operated tools and electronic equipment to repair products specified on work orders using standard work instructions and inspection procedures.
Performs incoming evaluations and identify failure mode of returned product using a variety of factors.
May support daily product testing by performing FCO (Final Checkout), FCL (Final Check List) and other automated or manual electrical tests.
Tests products use a variety of tools which may include computer programs, Digital Multi Meters, Oscilloscopes, light measurement equipment, digital and analog electrical test equipment.
Record test results and findings into forms or database applications.
Responsible for accessing and following packaging instructions and work instructions from PLM and Document management systems based on product structure requirements.
ERP and Complaints database experience preferred.
Prepares, issues, and kits materials based upon the Repair Work Order Pick List requirements according to work instructions and departmental guidelines.
Performs inspection of work completed and documentation to assure correct specifications and functional criteria have been met.
Performs daily cleaning of the work area and initiates “Area Clearance” to maintain material traceability at the workstation.
Performs or initiates required Preventive Maintenance schedules on the equipment and tooling within the repair department.
Support department with internal/external audits and non-conformances (NCRs)
Ensure all departmental procedures and Good Document Practices (GDP) are followed.
Provides department management with input for new products, processes, procedures, and fixture development.
Ability to work on multiple process steps or lines adjusting and reprioritizing work as necessary.
Must accurately transact Service work order data into ERP.
Participate in required company training activities related to products and processes supporting medical device manufacturing.
Maintain and follow electrostatic discharge (ESD) work environment procedures.