Repair Shop Coordinator
About The Position
MISSION: It is our commitment to provide our customers a one-stop destination for the largest selection of quality home furnishings at the lowest prices every day, while striving to enrich, fulfill and reward our employees and the communities we live in. GENERAL STATEMENT OF DUTIES: Control the flow of merchandise in and out of the repair shop. Maintain a friendly and professional environment by greeting and acknowledging every customer and co-worker that approaches. Need to be able to work in a fast pace environment and have good communication skills while abiding by all safety guidelines. Perform any other duties as directed by management. EXAMPLES OF WORKED PERFORMED: Primary responsibility is to manage the flow of all goods in and out of the repair shop; Provide timely and accurate information to customers' requests and concerns; Reviews shop supplies and orders supplies on a monthly basis; inbound calls and face to face interaction with customers regarding delivery schedules; partner with sales associates to meet and exceed customer service expectations; Maintains customer work orders; ability to organize and manage multiple priorities; making all stock items saleable when leaving the shop; maintain the office appearance by keeping everything neat and clean. Perform any other duties as directed by management. EMPLOYMENT STANDARDS: Ability to repetitively use arms, hands and fingers; ability to communicate effectively with team members; positive attitude when working with customers; knowledge of employment, merchandise handling, and safety procedures. PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, walking, pulling, talking, hearing/listening and repetitive motion. Heavy Work: Lifting up to 20 lbs regularly. Work Environment: Indoor climate controlled environment. Mathis Home promotes and maintains a drug-free work environment. Mathis Home is an Equal Opportunity Employer.
Requirements
- Ability to repetitively use arms, hands and fingers
- Ability to communicate effectively with team members
- Positive attitude when working with customers
- Knowledge of employment, merchandise handling, and safety procedures
- Ability to work in a fast pace environment
- Good communication skills
- Abiding by all safety guidelines
Responsibilities
- Control the flow of merchandise in and out of the repair shop
- Maintain a friendly and professional environment by greeting and acknowledging every customer and co-worker that approaches
- Manage the flow of all goods in and out of the repair shop
- Provide timely and accurate information to customers' requests and concerns
- Reviews shop supplies and orders supplies on a monthly basis
- Inbound calls and face to face interaction with customers regarding delivery schedules
- Partner with sales associates to meet and exceed customer service expectations
- Maintains customer work orders
- Ability to organize and manage multiple priorities
- Making all stock items saleable when leaving the shop
- Maintain the office appearance by keeping everything neat and clean
- Perform any other duties as directed by management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
