Repair Services Associate, I M-F 8am-4:30pm
About The Position
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally. Come make an impact every day at Zebra. Performs basic tasks associated with servicing customer products, adhering to productivity and quality standards. This is a 1st shift position. M-F 8am-4:30pm
Nice To Haves
- Able to work in a team environment.
- Good communication and interpersonal skills
- Able to follow and understand work instructions.
- Common hand tools.
Responsibilities
- Services customer product, including receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections.
- Records work performed in the form of symptom codes and parts replacement reasons
- Develops familiarity with a subset of products, processes, operational metrics and software tools; learns and follows basic work instructions for functional assignments according to productivity and quality standards
- Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes
- Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving a limited number of factors
- Learns policies and procedures and applies them to routine activities
- Complies with all required safety practices and regulations
Benefits
- Healthcare, Dental & Vision
- Tuition Reimbursement
- 401k with Company Match
- Quarterly Cash Incentive Opportunity
- 2 Floating Holidays and Paid Volunteer Time Off
- Accrue up to 20 days of PTO in 1 year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
