Repair Order Specialist

GlovisWest Point, GA
2dOnsite

About The Position

About Hyundai GLOVIS America Inc. GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies. Summary This position is responsible for managing the RO/ RTP (Repair Order/ Returned to Plant) list and ensuring that vehicles are being repaired and closed in a timely manner.In addition, this position will coordinate repairs with KaGA and send out daily reports to both Glovis Management and KaGA of the RO (Repair Order) reviews.

Requirements

  • HS Diploma/G.E.D Required
  • Excellent written and verbal communication skills
  • Strong leadership and interpersonal skills
  • Organized and strong attention to detail
  • Proficient PC skills - Outlook, Database management system
  • Stand/Walk
  • Drive
  • Lift/Carry up to 25lbs
  • Push/Pull
  • Reach

Responsibilities

  • Must be able to monitor the load lanes in truck and rail, when an RO is open that unit must get unreleased and taken to a designated area to be reviewed and determined if that unit should be RTP'ed (Returned to Plant).
  • Must keep the RO/RTP list up to date while opening and closing RO/RTP throughout the day while responding in a timely manner.
  • Should be able to sit and participate in daily meetings with Glovis and KaGA representatives on a daily basis.
  • Ensure working RO/RTP from aging and keeping load lane RO/RTP to a minimum.
  • Required to review and report all activities on a daily basis with the assistant of sending out emails to KaGA and Glovis personnel.

Benefits

  • Medical, Dental, and Vision Insurance
  • 100% Company Paid Employee Life Insurance & Short-Term Disability
  • 14 paid Company Holidays
  • 80 Hours of Vacation
  • 40+ Hours of Sick (Differing sick policy for CA, details provided in offer letter)
  • 401K w/ GENEROUS Match
  • Eligible Tuition Reimbursement
  • Eligible for Auto Allowance of per Month
  • Eligible for Wellness Reimbursement of up to $50.00 Per Month
  • Eligible to Receive Referral Bonuses
  • Team Wear Including Safety Shoes
  • Eligible for Discretionary Bonus Annually
  • Years of Service Awards, Employee Assistance Program, Frequent Employee Appreciation Events & More!!
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