Repair, Maintenance & Service Technician
About The Position
As a Service Technician, you will deliver exceptional customer service in the field in order to troubleshoot, diagnose, and repair commercial cooking, refrigeration, and/or HVAC equipment. Defines service problems, collects data, establishes facts, and draws valid conclusions about the work needing to be performed Consults with the operator to order approved parts if they are not already on the truck Installs all parts ordered for the restaurant in a timely and professional manner and in line with company expectations Repairs electrical equipment and control circuits, replaces faulty electrical switches and repairs refrigeration equipment Complete Preventive Maintenance on HVAC systems (package and split systems) as well as commercial kitchen equipment including refrigerators, ovens, fryers, and, emergency repairs, installations and removals Complete in-store training of general manager on proper cleaning and daily maintenance of equipment Identify operating challenges that lead to equipment failure in restaurants Effectively manages time and resources to control costs, enhance efficiencies, and meet restaurant commitments Completes written work orders and inventory checklists Maintains a neat and orderly truck, along with accurate part and tool inventory
Requirements
- High School Diploma or equivalent HVAC, Refrigeration and HVAC certifications
- Valid Driver's License and an acceptable driving record
- Minimum of 3 years technical experience with repairs to commercial HVAC, Refrigeration, Hot Side and Cold Side Kitchen Equipment, or formal training/military service
- Ability to diagnose and repair commercial refrigeration systems including but not limited to light commercial equipment; package and split HVAC systems
- Willingness and ability to perform On-Call and emergency after-hours duties as needed to ensure service coverage
- Successfully pass post offer pre-employment drug screen and criminal background check in order to comply with Act 34
- Detailed oriented and possess the ability to communicate (written and verbal) with owner/operator
- Self-motivated with the proven ability to prioritize and work within our proven model
- EPA Universal Certification
- CFESA Certification
- Certified to work on Marshall Middleby and Lincoln ovens
Responsibilities
- Defines service problems, collects data, establishes facts, and draws valid conclusions about the work needing to be performed
- Consults with the operator to order approved parts if they are not already on the truck
- Installs all parts ordered for the restaurant in a timely and professional manner and in line with company expectations
- Repairs electrical equipment and control circuits, replaces faulty electrical switches and repairs refrigeration equipment
- Complete Preventive Maintenance on HVAC systems (package and split systems) as well as commercial kitchen equipment including refrigerators, ovens, fryers, and, emergency repairs, installations and removals
- Complete in-store training of general manager on proper cleaning and daily maintenance of equipment
- Identify operating challenges that lead to equipment failure in restaurants
- Effectively manages time and resources to control costs, enhance efficiencies, and meet restaurant commitments
- Completes written work orders and inventory checklists
- Maintains a neat and orderly truck, along with accurate part and tool inventory
Benefits
- Receive a company service vehicle and fuel card or monthly vehicle allowance
- Cell Phone Allowance
- Competitive benefits package - Blue Cross Blue Shield of Louisiana Health Insurance
- Company provided large/major tools and equipment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Food Services and Drinking Places
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
