Repair Dispatch Manager

U-Haul • Abington, MA

1d

About The Position

Are you ready to take the next step in your career? Do you thrive on organization, communication, and leadership? Join the U-Haul Team as a Repair Dispatch Manager and play a vital role in keeping the largest truck and trailer fleet in the industry operating at its best. In this position, you will use U-Haul’s proprietary technology to coordinate maintenance and repair efforts, support shops and vendors, and ensure our customers receive the reliable service they expect. Whether you have prior repair experience or are looking to grow into a leadership role, U-Haul provides the tools, training, and opportunities you need to succeed. This is not just a job — it’s a chance to build a career with stability, growth, and impact.

Requirements

• Ability to work on-call when required.
• General mechanical knowledge.
• Multi-unit management or coordination experience.
• Strong communication and collaboration skills.
• Proficiency with Microsoft Office and related technology.
• Consistent, reliable attendance.

Responsibilities

• Coordinate and schedule repair and maintenance efforts among centers, shops, vendors, and mobile repair technicians.
• Monitor equipment in the field and plan strategic maintenance.
• Oversee and direct Transfer Drivers.
• Partner with the Roadside Assistance Team.
• Lead maintenance campaigns and initiatives.
• Build and maintain relationships with service providers.
• Audit and review repair records for quality and accuracy.
• Ensure outside garages meet U-Haul’s high standards of work.

Benefits

• Paid holidays, vacation, and sick time (if eligible).
• Career stability and advancement opportunities.
• Valuable on-the-job training and technician development programs.
• Gym reimbursement program (if eligible).
• A complete benefits package (if eligible).
• Retirement and profit-sharing plans.
• Wellness resources including the You Matter Program (EAP), Mindset App, and more.
• Employee discounts on Apple products, Dell computers, hotels, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees