Repair Administrator

National Air Cargo Group Inc•Orlando, FL

just now•Onsite

About The Position

National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in over-sized, time sensitive, and special handling requirements, utilizing 747-400 and A-330 aircraft to accomplish its missions. Job Title: Repair Administrator Location: Orlando, FL Department: Purchasing Reports To: SR Manager of Heavy Maintenance and Repair FLSA Status: Non-Exempt Essential Functions: Repair Order Management: Initiate, track, and manage all open repair orders. Maintain accurate status updates and coordinate with vendors to ensure timely completion and return of repaired components. Vendor Sourcing and Negotiation: Identify, evaluate, and select qualified repair vendors. Negotiate pricing and terms to support operational goals and budget requirements while ensuring compliance with regulatory and quality standards. Warranty and Cost Recovery: Prepare and process warranty claims and reimbursement requests. Analyze repair shop reports and component tear-down data to validate warranty eligibility and maximize cost recovery. Supplier Performance Monitoring: Support the implementation and oversight of supplier performance metrics. Work with repair vendors to develop improvement plans and ensure alignment with company service level expectations. Inventory and Procurement Support: Procure replacement parts for components deemed Beyond Economical Repair (BER) to maintain operational inventory levels. Ensure continuity of supply to prevent maintenance delays. Supply Chain Process Improvement: Collaborate with Material Planning, Materials, and Quality teams to streamline repair and logistics processes. Recommend and implement improvements to enhance efficiency and reduce turnaround time. Reliability Data Analysis: Collect and analyze component reliability data to identify trends and recurring issues. Provide reports to support proactive maintenance strategies and reduce repeat failures. Internal Coordination: Serve as the primary liaison between Maintenance, Supply Chain, and external vendors. Coordinate repair logistics and support as needed. Compliance and Documentation: Ensure all repair transactions and warranty activities are accurately documented. Maintain records (Repair Orders) in compliance with internal procedures and regulatory requirements. Multi-Tasking and Prioritization: Effectively manage competing priorities in a fast-paced environment, ensuring all assigned tasks are completed with attention to detail and within required timeframes. Additional Duties: Perform other related responsibilities as assigned to support departmental and organizational goals.

Requirements

Bachelor’s degree in business or related technical field; a combination of relevant education and experience is considered in place of degree.
1+ years of experience in either aviation, procurement, repair, or warranty experience required.
1+ years of experience with data analysis tools (i.e., MS Office, Alteryx, MS Access, SAP Business Objects, Crystal Reports, or equivalent) required.
Good time management, customer service, communication, and organization skills
Detail Oriented
Must be an appropriate organizational fit for the National culture, that is, exhibit the National Airlines values of Safety, Caring, and Integrity.
Strong analytical skills
Strong negotiation and problem-solving skills
Self-initiative and the ability to work independently with will supervision.
Excellent written and verbal communication skills
Ability to handle time-sensitive and multi-faceted projects.
Excellent computer skills; proficiency in MS Office Suite
Excellent leadership skills
Must be a good team player with meticulous attention to detail.
Demonstrated ability to read & understand illustrated parts catalogs (IPC).

Nice To Haves

1+ years of experience with Repair Order life cycle preferred

Responsibilities

Repair Order Management: Initiate, track, and manage all open repair orders. Maintain accurate status updates and coordinate with vendors to ensure timely completion and return of repaired components.
Vendor Sourcing and Negotiation: Identify, evaluate, and select qualified repair vendors. Negotiate pricing and terms to support operational goals and budget requirements while ensuring compliance with regulatory and quality standards.
Warranty and Cost Recovery: Prepare and process warranty claims and reimbursement requests. Analyze repair shop reports and component tear-down data to validate warranty eligibility and maximize cost recovery.
Supplier Performance Monitoring: Support the implementation and oversight of supplier performance metrics. Work with repair vendors to develop improvement plans and ensure alignment with company service level expectations.
Inventory and Procurement Support: Procure replacement parts for components deemed Beyond Economical Repair (BER) to maintain operational inventory levels. Ensure continuity of supply to prevent maintenance delays.
Supply Chain Process Improvement: Collaborate with Material Planning, Materials, and Quality teams to streamline repair and logistics processes. Recommend and implement improvements to enhance efficiency and reduce turnaround time.
Reliability Data Analysis: Collect and analyze component reliability data to identify trends and recurring issues. Provide reports to support proactive maintenance strategies and reduce repeat failures.
Internal Coordination: Serve as the primary liaison between Maintenance, Supply Chain, and external vendors. Coordinate repair logistics and support as needed.
Compliance and Documentation: Ensure all repair transactions and warranty activities are accurately documented. Maintain records (Repair Orders) in compliance with internal procedures and regulatory requirements.
Multi-Tasking and Prioritization: Effectively manage competing priorities in a fast-paced environment, ensuring all assigned tasks are completed with attention to detail and within required timeframes.
Additional Duties: Perform other related responsibilities as assigned to support departmental and organizational goals.