Rep, Patient Access I
About The Position
This position works Monday–Friday, 6:00 a.m. to 2:30 p.m. and is responsible for supporting departmental efficiency. Duties may include greeting customers in accordance with company standards of care; delivering world-class customer service; answering inbound and outbound calls; performing PBX operations; completing reception and basic demographic quick registration data entry; and clearly explaining and obtaining required hospital and patient legal forms (e.g., Advance Directives, Conditions of Service, Consent for Treatment, Important Message from Medicare, EMTALA, etc.).
Requirements
- High school diploma or equivalent
Nice To Haves
- Some college
- Customer service role and administrative role in medical facility, health insurance, or related area
Responsibilities
- greeting customers in accordance with company standards of care
- delivering world-class customer service
- answering inbound and outbound calls
- performing PBX operations
- completing reception and basic demographic quick registration data entry
- clearly explaining and obtaining required hospital and patient legal forms (e.g., Advance Directives, Conditions of Service, Consent for Treatment, Important Message from Medicare, EMTALA, etc.)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
