Rep - Call Center

Mayo Clinic • Phoenix, AZ

2d

About The Position

Efficiently and effectively manages a heavy volume of incoming telephone calls. Sorts and directs the calls to the appropriate individuals. Serves as informational representative of clinical departments/divisions. Performs other duties and tasks as assigned.

Requirements

• High school education or GED equivalent
• Outstanding communication and interpersonal skills
• Superior problem solving and organizational skills
• Ability to prioritize and maintain productivity in a fast-paced environment

Nice To Haves

• Customer service experience preferred
• Windows/Word proficiency preferred

Responsibilities

• Manages a heavy volume of incoming telephone calls
• Sorts and directs calls to the appropriate individuals
• Serves as informational representative of clinical departments/divisions
• Performs other duties and tasks as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees