REO Asset Management Specialist

Guild Mortgage•San Diego, CA

27d•$73,179 - $102,908

About The Position

We are seeking an REO Asset Management Specialist to oversee the performance and compliance of third‑party vendors responsible for managing Real Estate Owned (REO) properties. This role ensures that REO assets are properly preserved, marketed, and disposed of in accordance with investor, regulatory, and company guidelines. The position requires the regular exercise of independent judgment and discretion on matters of significance, including financial impact, compliance risk, vendor performance, and asset disposition strategy. This role plays a critical part in minimizing losses, accelerating disposition timelines, and maintaining compliance throughout the REO lifecycle.

Requirements

Bachelors Degree directly related to the position or equivalent, preferred.
Minimum five years experience in REO asset management, property preservation, or related field.
Experience overseeing vendor networks and/or broker performance.
Familiarity with regulatory compliance, HUD guidelines, or servicing investor requirements.
Strong knowledge of foreclosure processes, REO lifecycle, and investor guidelines.
Proficiency with REO platforms (e.g., RES.NET, Equator, Pyramid).
Excellent verbal and written communication skills required.
Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
Commitment to company values.
Customer Service - Proactive attention to each person.
Integrity - Do and say what's right.
Respect - Treat others with dignity.
Collaboration - Listen and work together.
Learning - Seek knowledge and strive for improvement.
Excellence – Deliver the unexpected.

Nice To Haves

Relevant industry certification (e.g., Certified REO Specialist) is a plus.

Responsibilities

Review and approve REO marketing strategies, listing prices and purchase offer to support timely and optional asset disposition.
Analyze current market conditions, comparable sales, property condition, and net-proceeds impact to ensure timely disposition while maximizing recovery.
Review and approve repair scopes and vendor bids, exercising judgement to balance cost control, marketability and compliance requirements.
Conduct audits of property files, documentation, and timelines to ensure compliance with internal policies, procedures, and service level agreements (SLAs).
Perform quality control reviews of Deeds, HUD-1/Closing Disclosures, and other closing documentation.
Provide subject-matter expertise, guidance, and training to vendors to ensure alignment with evolving guidelines and operational expectations.
Identify performance deficiencies, operational risks, or compliance concerns, and escalate issues with recommendations for corrective action.
Timely refer REO‑identified files to the Eviction team to ensure compliance with investor guidelines and timelines.
Ensure REO assets are properly preserved during the post‑foreclosure and REO stages in accordance with investor regulations and company requirements.
Order REO appraisals and coordinate the submission of loss claims and PMI claims to the Claims team within investor‑allowable timeframes.
Review, approve, and process vendor invoices, and initiate reimbursement payments as applicable.
Assign and refer files to approved asset management vendors, overseeing workflow from onboarding through final disposition.
Manage hazard insurance claims and oversee loss draft funds to ensure accurate tracking and resolution.
Monitor closings, post funds, and complete final reconciliation to finalize REO files.
Collaborate with Legal, Compliance, and Finance departments to ensure proper handling of titles, liens, and financial transactions.
Maintain current knowledge of industry trends, investor requirements (Fannie Mae, Freddie Mac, FHA, VA, USDA), and regulatory changes impacting REO management.
Perform other duties as assigned.