Rentals & Birthday Party Coordinator - DCC

Skokie Park District•Skokie, IL

16h•Onsite

About The Position

The Skokie Park District is seeking a customer-focused Rental Coordinator for the Devonshire Cultural Center. This position plays a key role in coordinating facility rentals and youth birthday parties while ensuring an exceptional customer experience from inquiry through event completion. The ideal candidate is professional, outgoing, detail-oriented, and comfortable managing multiple communication channels and event logistics. This position requires availability in person on weekends and weekdays, working up to 20 hours a week.

Requirements

Must be 21 years of age or older.
Excellent written and verbal communication skills.
Strong customer service and interpersonal skills.
Highly organized with strong attention to details.
Ability to manage multiple tasks and deadlines.
Proficiency with Microsoft Outlook (email and calendar management).
Willingness to learn RecTrac (Park District registration and facility software).
Experience with Canva for basic design and communication materials.
Experience editing PDFs using Adobe software.
Basic understanding of creating simple floorplans for parties and events

Nice To Haves

Experience coordinating events, rentals, or birthday parties
Experience working with children and youth programming
Ability to assist with youth birthday parties in emergency situations, including: Cooking parties, Slime parties and Canvas painting parties.

Responsibilities

Respond to phone, email, in-person, and online form inquiries in a timely manner
Coordinate facility rentals and birthday party bookings from start to finish
Manage transactions including cash, checks, and credit cards
Ensure hosts have a positive party booking experience and successful event execution
Email contracts, waivers, room set-ups, and reminders to patrons
Deliver room set-ups and event details to the Custodial Supervisor
Assist with training weekend staff and assessing party success; report concerns to the Cultural Arts Supervisor
Hire and coordinate internal party instructors and external contractors for: Princess and superhero parties, Slime parties, Cooking parties, Canvas painting parties, Magic and Balloon parties, Bounce and Play (bounce house) parties
Communicate with instructors/talent via email, phone, text, calendar invites, and in-person conversations to ensure successful party implementation
Maintain organized documentation of bookings and communications
Check our skokieparks.org website for public information accuracy
Monitor inventory of birthday party supplies and purchase or request new supplies from the Customer Service Supervisor
Complete required safety trainings (online and in- person)
Assist with special events and additional duties as assigned.