Rentals & Birthday Party Coordinator - DCC
About The Position
The Skokie Park District is seeking a customer-focused Rental Coordinator for the Devonshire Cultural Center. This position plays a key role in coordinating facility rentals and youth birthday parties while ensuring an exceptional customer experience from inquiry through event completion. The ideal candidate is professional, outgoing, detail-oriented, and comfortable managing multiple communication channels and event logistics. This position requires availability in person on weekends and weekdays, working up to 20 hours a week. At the Skokie Park District, we believe in fostering a workplace where everyone feels valued, respected, and empowered. We are proud to be an Equal Opportunity Employer and welcome people of all backgrounds, experiences, and perspectives. We are committed to creating a diverse and inclusive environment where all employees can thrive. We encourage applicants of all races, genders, ages, abilities, and identities to apply and join our team.
Requirements
- Must be 21 years of age or older
- Excellent written and verbal communication skills
- Strong customer service and interpersonal skills
- Highly organized with strong attention to details
- Ability to manage multiple tasks and deadlines
- Proficiency with Microsoft Outlook (email and calendar management)
- Willingness to learn RecTrac (Park District registration and facility software)
- Experience with Canva for basic design and communication materials
- Experience editing PDFs using Adobe software
- Basic understanding of creating simple floorplans for parties and events
Nice To Haves
- Experience coordinating events, rentals, or birthday parties
- Experience working with children and youth programming
- Ability to assist with youth birthday parties in emergency situations, including: Cooking parties, Slime parties and Canvas painting parties
Responsibilities
- Respond to phone, email, in-person, and online form inquiries in a timely manner
- Coordinate facility rentals and birthday party bookings from start to finish
- Manage transactions including cash, checks, and credit cards
- Ensure hosts have a positive party booking experience and successful event execution
- Email contracts, waivers, room set-ups, and reminders to patrons
- Deliver room set-ups and event details to the Custodial Supervisor
- Assist with training weekend staff and assessing party success; report concerns to the Cultural Arts Supervisor
- Hire and coordinate internal party instructors and external contractors for: Princess and superhero parties, Slime parties, Cooking parties, Canvas painting parties, Magic and Balloon parties, Bounce and Play (bounce house) parties
- Communicate with instructors/talent via email, phone, text, calendar invites, and in-person conversations to ensure successful party implementation
- Maintain organized documentation of bookings and communications
- Check our skokieparks.org website for public information accuracy
- Monitor inventory of birthday party supplies and purchase or request new supplies from the Customer Service Supervisor
- Complete required safety trainings (online and in-person)
- Assist with special events and additional duties as assigned
Benefits
- A list of benefits for staff is available via a provided link, but not detailed in this job description.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
