Rental Strategic Account Coordinator

Fabick CAT • Fenton, MO

66d

About The Position

To manage and maintain the rental business by assisting the Strategic Account Manager and other divisions within Fabick Cat.

We're flexible! This position offers the opportunity to be based in multiple locations across Missouri and Illinois - with the exception of Lake Ozark, Rolla, and Troy.

Requirements

• High school or equivalent required
• Previous experience in customer service required
• Experience with heavy equipment and allied construction equipment products for rental purposes required
• The ability to communicate effectively with customers and Fabick personnel
• Candidate must possess strong decision-making capability. These skills will be leveraged in/but not limited to the areas of delivery requirements, quoting of rental rates, equipment timelines, and working with the service department for scheduling equipment repair to ensure availability for customer needs.
• Must be self-starting and able to work with minimal supervision
• Strong computer skills: word, excel, and outlook
• Good time management
• Strong phone communication skills
• Data entry
• Ability to engage in technical discussions with potential clients on equipment preferred
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit for long periods, stand, walk, bend and stoop to perform the essential functions of this job. Occasionally lift and/or move up to 20 pounds.

Nice To Haves

• Associates degree preferred
• Previous rental counter experience a plus

Responsibilities

• Assists and provides exceptional customer service to Strategic Accounts. Answers all calls and responds to requests for information on equipment from Strategic Accounts and assists them with their rental needs.
• Prepares rental contracts and ensures all proper documentation and insurance coverage is obtained prior to renting the equipment.
• Identify and close additional rental purchases of products and services by customers.
• Engage in technical discussions related to the proper equipment based on usage/need for each Strategic Account
• Remain knowledgeable and up to date on changes and developments of all equipment being rented
• Manages I-rents portal for Strategic Accounts
• Ensures Strategic Accounts are meeting the billing requirements and following the correct Accounts Payable process.
• Attend Strategic Account events with the Strategic Account Manager
• Any and all duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees