RENTAL SERVICE SUPERVISOR

Carter Machinery Company, Incorporated•Rosedale, MD

45d•$75,000 - $88,000•Onsite

About The Position

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Rental Service Supervisor in Baltimore, Maryland. The Rental Service Supervisor is responsible for directing and supervising the Rental Shop and Field activities of the Rental Technicians and Rental Service Advisors. This position is responsible for ensuring that a safe work environment is consistently promoted at all times, particularly those involving the repairs and/or maintenance of Rental Fleet assets, all of which allow customers to achieve success by providing quality Rental equipment in a consistent and timely manner and that the equipment is cleanly and properly maintained. Seeking candidates with previous leadership and supervisory experience; Previous experience in service or rental operations and comprehensive knowledge of heavy equipment repair procedures and applications preferred; College/technical degree, or comparable industry experience, preferred.

Requirements

Must have excellent oral and written communication skills.
Must have excellent customer relations skills.
Must be organized and able to prioritize and multi-task.
Must have the ability to manage and delegate work.
Must have strong mechanical knowledge.
Proficient in use of a computer; able to adapt to changing technology.
Promote a positive customer experience.
Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.
Must have the ability sit or stand for prolonged periods of time.
Able to lift, carry and maneuver items up to 70 pounds in weight.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Nice To Haves

Previous leadership and supervisory experience
Previous experience in service or rental operations and comprehensive knowledge of heavy equipment repair procedures and applications preferred
College/technical degree, or comparable industry experience, preferred

Responsibilities

Directing and supervising the Rental Shop and Field activities of the Rental Technicians and Rental Service Advisors.
Ensuring that a safe work environment is consistently promoted at all times, particularly those involving the repairs and/or maintenance of Rental Fleet assets
Allowing customers to achieve success by providing quality Rental equipment in a consistent and timely manner and that the equipment is cleanly and properly maintained.