Rental Service Agent

Indie Campers•San Francisco, CA

5d•Onsite

About The Position

We’re looking for travel enthusiasts with a passion for guest service for our depot in San Francisco. You’ll be the face of our company, reporting directly to the Branch’s Operations Assistant, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee the smooth operation of the depot.

Requirements

You are a travel enthusiast with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable
You have great communication skills and an aptitude for direct contact with customers(mandatory)
You’re eligible to work in the US, have a valid driver's licence and feel confident enough to drive a campervan (mandatory)
You’re available to work on weekends and public holidays.
You’re a responsible person who takes their work seriously and can be relied upon
You’re well-organised and you’re good at solving problems.

Nice To Haves

You are a travel enthusiast with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable

Responsibilities

Handling incoming reservations, welcoming guests and taking care of check-ins and check-outs
Preparing and cleaning our campervans
Maintaining our campervans in top condition and monitor maintenance and repairing needs
Registering guests, monitoring stock and processing payments
Handling complaints and troubleshooting emergencies.

Benefits

Being part of a young, fast-growing and innovative company where you make a difference
Career development opportunities in Field Operations or transitioning to an HQ role in Lisbon, Mexico or Los Angeles
Continuous training and coaching to develop the skills that matter to you
Free Road Trips, so you can experience Indie firsthand trips around North America, Europe and Oceania

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