Rental Sales Rep

LiftOne•Macon, GA

36d

About The Position

We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential. We offer great benefits, competitive salaries and opportunities for advancement to all our employees. Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company. Learn more about what it means to become a team member with LiftOne. Summary The Rental Sales Rep is responsible for driving rental and other revenue by identifying new customer leads, building relationships with new and existing customers, recognizing equipment needs to provide tailored solutions, and being a trusted partner to our customers in the industry. The primary sales focus of the role will be rental opportunities, but the position will also uncover and be commissioned for introducing other opportunities (e.g., Service, New, and Used sales). This role requires a functional understanding of material handling equipment, exceptional customer service skills, the ability to work cross functionally between sales, service, rental, and used teams and managing the process from quote to contract and/or sale.

Requirements

Associate’s or Bachelor’s degree from accredited university is preferred, or two years’ or more of sales experience and/or training
Previous experience working in a fast-paced environment, preferably in a service-oriented industry
Strong customer service and communication skills.
Proven inside sales experience
Track record of over-achieving quota
Strong phone presence and experience dialing dozens of calls per day
Excellent verbal and written communications skills
Strong listening and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Ability to communicate the “Value Added” concept to customers at all levels.
Highly organized
Driving is an essential function of this position and a current valid driver’s license must be always maintained
Product Knowledge: Stay informed on equipment specifications and capabilities to match customers with the most suitable options.
Proficient in the use of Microsoft Office (Word, Excel, Outlook and PowerPoint). Desire and ability to learn and utilize auxiliary systems such as Salesforce, PowerBi, SAP/FIT Rents and ServiceMax.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

Respond to customer inquiries, questions and requests.
Create rental and other quotes.
Provide rental and other teams with accurate and complete customer information to support seamless coordination and equipment delivery.
Coordinate with Regional Sales Managers and Sales Account Managers to support deals within assigned territory.
Coordinate with Marketing and Inside Sales to expand reach across a wider range of rental and other sales prospects.
Daily travel to customers within assigned territory.
Find new sales opportunities through business directories, personal research, client referrals, and existing company resources.
Identify new leads and opportunities through dormant customer account lists, cold calling, existing Salesforce data, client referrals, and personal research.
Maintain and expand a database of prospects within assigned territory.
Cold-call prospective rental and other customers.
Conduct in-person meetings with prospects.
Generate renewed interest with dormant customers.
Follow pricing matrix and apply discounting rules as applicable.
Contribute to monthly sales meetings and create alignment with account managers within assigned region.
Develop and maintain relationships with new and existing customers, providing expert advice and rental solutions based on their unique needs.
Actively pursue rental and other opportunities to meet or exceed sales targets.
Providing customer support by addressing customer inquiries, resolving issues, and ensuring a positive customer experience throughout the rental period and/or sale.
Maintain solid understanding of and manage opportunities within assigned territory.
Use Salesforce to log and monitor daily calls, tasks, and opportunities for accurate tracking and follow-up.
Prepare periodic reports for management to provide insight into the status of LiftOne's sales performance within assigned territory.
Utilize Business Intelligence & SAP reports to drive metrics.
Understand customer needs & requirements and build rental and other equipment solutions based on those needs.
Proactively generate interest at existing customers that historically had need for assets being returned. Generate new leads through market analysis by monitoring market trends, customer demand, and competitor activity to adjust sales strategies and stay competitive.