Rental/Pro Shop Associate
About The Position
About Us: The Boat House of Three Lakes is a leading destination for boating and water sports enthusiasts, offering a wide range of services including boat rentals, sales, and a pro shop stocked with top-quality equipment and accessories. With a commitment to providing exceptional customer service and fostering a love for the water, we pride ourselves on creating memorable experiences for our clients. Job Description: We are currently seeking a friendly and outgoing Rental/Pro Shop Associate to join our team. The Rental/Pro Shop Associate will be responsible for assisting customers with boat rentals, equipment purchases, and providing expert advice on gear selection. This position offers the opportunity to work in a dynamic environment surrounded by fellow water sports enthusiasts.
Requirements
- Previous experience in a customer service or retail environment, preferably in the recreational or marine industry.
- Knowledge of boating, watersports, and related equipment is highly desirable.
- Strong communication and interpersonal skills, with the ability to interact positively with customers and work effectively as part of a team.
- Detail-oriented with strong organizational and multitasking abilities.
- Ability to work weekends, holidays, and evenings as needed.
- Basic computer skills and familiarity with rental reservation systems is a plus.
- CPR and First Aid certification (or willingness to obtain upon hiring).
Responsibilities
- Greet customers warmly and assist them in selecting the appropriate rental equipment or gear from the pro shop.
- Process rental reservations, including collecting payment, completing rental agreements, and providing safety instructions.
- Ensure all rental equipment is properly maintained, cleaned, and sanitized before and after each use.
- Assist customers in the pro shop by providing product information, recommendations, and facilitating sales transactions.
- Maintain accurate inventory records and assist in restocking merchandise as needed.
- Provide basic instruction and guidance to customers on equipment usage and safety procedures.
- Assist in organizing and coordinating rental activities, including scheduling, boat preparation, and maintenance.
- Uphold a high level of customer service and professionalism at all times, ensuring customer satisfaction and safety.
Benefits
- This position is available as a full-time seasonal role, with opportunities for renewal or extension based on business needs and performance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
