Pro Shop Attendant

SR COMPANIES LLC•Crystal River, FL

2d•$15 - $15•Onsite

About The Position

The duties of the Pro Shop Attendant include collecting retail and fee sales; greeting customers (members, daily green fee players and tournament players); ensuring the Pro Shop and rental equipment are clean and in working order on a daily basis; using the computer reservation system, making tee time reservations for members, non-members and tournaments; working closely with the starters and marshals to ensure smooth operation and traffic flow on the course.

Requirements

High School Graduate or equivalent
Valid Driver’s License
Must submit to and pass a drug test pursuant to Company Drug-Free Workplace Policy which includes random testing.
Must submit to and pass a level 2 background screening

Nice To Haves

Prior customer service experience preferred
Prior experience working at a golf course with knowledge of the rules of golf preferred
Experience working in a hotel, clubhouse, or related field preferred

Responsibilities

Approach all encounters with guests and employees in a friendly, service oriented manner.
Maintain regular attendance in compliance with Resort standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working (per brand standards)
Comply at all times with Resort standards and regulations to encourage safe and efficient operations.
Maintain a warm and friendly demeanor at all times.
Answer all incoming calls promptly, in a friendly, efficient and courteous manner.
Maintain the Pro Shop in a neat and orderly condition.
Assist golf pro in pricing merchandise and inventory.
Receives and responds to complaints from golfers.
Operates a motor vehicle.
Maintain accurate files and reports.
Handle all special reservations, to include V.I.P. reservations, packages and discounts.
Collects green fees, reserves tee times, sells golf supplies and starts players on the golf course.
Enforces established rules of course among golfers such as out of bound areas, cart regulations, wearing of proper clothing and practicing at designated sites.
Knowledge of tournament schedule.
Employees must, at all times, be friendly, helpful and courteous to guests, managers and all their fellow employees.
Other duties as assigned.