Rental Operations Branch Manager

Wagner International LLC•Hobbs, NM

54d•$74,516 - $102,116•Onsite

About The Position

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner. The Branch Manager is responsible for the efficient and profitable operation of the assigned branch in a manner that reflects the company's vision of working as "One Professional Team." This position is expected to advise and make recommendations to the Regional Operations Manager with respect to the best interests of the company. Duties include all areas of running an independent business: personnel management, budget establishment and compliance, policy enforcement, and operations effectiveness.

Requirements

High School Diploma or GED
5+ years' experience in a heavy equipment/agriculture equipment dealership at a level of responsibility which includes management of sales, rental, and product support operations
5+ years supervisory/management experience
5+ years administrative/clerical experience
3+ years customer service experience
3+ years sales experience
Valid Driver's License
Must pass all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings
Standing, walking, talking, sitting, use of hands & hearing
Squatting/Kneeling
Ability to ascend/descend ladders, stairs, etc.
Medium work that includes lifting and/or moving objects up to 32 pounds or more
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Must be skilled at seeking out input from and reaching an agreement with other key managers
Intermediate knowledge of Microsoft Outlook, Word, and PowerPoint
Intermediate knowledge of DBS, CRM/Sales Link, and ET/SIS/SIS Web/STW
Advanced knowledge of Microsoft Excel

Nice To Haves

Bachelor's degree in Business, Management, or other relevant degree preferred

Responsibilities

Create and maintain reports requested by the Regional Operations or Operations Manager
Plan and monitor annual budget; make note of any special circumstances that may create a budget variance
Ensure all departments are maintaining their responsibilities (Rental Counter, Service Department, Sale and Rental Department, etc.)
Submit payroll information on a timely basis to ensure employees are paid as scheduled
Supervises store purchases and processes A/P documents to ensure timely payment to vendors
Closely supervise store purchases and process A/P documents to ensure timely payment to vendors
Establishes processes with store employees that support safe and profitable operations
Develop and coordinate effective work schedules for all areas of the branch to allow for the efficient operations of the branch and to accommodate emergency requests
Create, review and maintain immediate and long term plans for proper resource utilization (facility, tooling and equipment)
Develop a climate of "Safety First" by modeling and enforcing all safety procedures
Set the model of professionalism by establishing good housekeeping procedures and paying attention to personal appearance
Build strong relationships with field and office personnel, as well as with outside customers and vendors
Set the model of integrity by following through with commitments, being concerned for the welfare of your employees and establishing a high level of trust with customers, vendors and employees
Establish regular meetings with key personnel, such as Shop Coordinator, Rental Reps, etc. Also establish regular meeting times with entire branch to provide status reports and to keep the lines of communication open
Be available as a coach and a mentor to your employees to help build a strong team
Learn and thoroughly understand the products and services provided by Wagner Rents
Communicate product and service information with customers in an effort to promote sales
Review and ensure that warranty issues in the best interest of the company
Increase your product knowledge so you can serve as a valuable resource to everyone in your branch
Other duties as assigned by manager
Consult with Regional Operations Manager to reach agreement on annual departmental objectives, budgetary guidelines, customer service levels and relevant personnel activities
Hire, train and direct an effective workforce that promotes high productivity while building a team that supports our company's Statement of Purpose and Principles in Practice
Conducts performance reviews and makes salary adjustment recommendations
Ensure employees are using company P-card responsibly
Ensure tools and supplies are being procured and used in the most effective manner
Review business reports and respond accordingly (Open PO's / Open Workorders / etc)
Attend training regularly - this sends a strong message to your staff that learning is a continual process and everyone needs to work on their personal and professional development

Benefits

Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.

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