Rental Hub Manager

The Home Depot • Houston, MN

4d

About The Position

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Rental Hub Manager is responsible for leading all aspects of the Rental Hub location, inclusive of day-to-day operations, customer service levels, fleet readiness, and key financial metrics impacting local operations and the regional P&L. He/she will be responsible for leading a team of associates to successfully execute the daily delivery and pickup of rental equipment, repair activities for Hub and Store-based rental assets, deployment of new rental assets, as well as working cross functionally with the rental sales organization. This role supports all regional field rental activity by working in partnership with regional field operations managers to ensure fleet readiness and availability.

Requirements

• Must be 18 years of age or older
• Must be legally permitted to work in the United States
• 5+ years of relevant experience overseeing store or facility operations.
• Technical knowledge of large equipment, safety requirements and DOT regulations preferred.
• Must be exceptionally self-disciplined, and possesses a strong work ethic, teamwork and organizational skills.
• Demonstrated ability to collaborate and work effectively with cross-functional teams.
• Rental Hub Managers are accountable for ensuring associate engagement and Home Depot values-based leadership.
• Strong time management skills and ability to prioritize workloads to drive efficient operations.
• Knowledge of construction equipment commonly used in the rental industry (earthmoving, aerial, compaction, lawn & garden, etc.).
• Ability to draw accurate conclusions from financial data.
• Proficient computer skills include Microsoft Office Suite, Dynamics CRM, Sales Force, Excel, smartphone and tablets.

Nice To Haves

• Working knowledge of Microsoft Office Suite
• Working knowledge of presentation software (e.g., Microsoft PowerPoint)
• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
• Excellent written and verbal communication skills

Responsibilities

• Manage Hub Operations - Manage the workflow for the Hub and related systems. Leverage key metrics to stay on plan and identify any issues impacting the operations to drive efficient and effective operational performance.
• Manage Key Performance Indicators - Manage Key Performance Indicators: Drive performance across KPI’s such as on-time delivery, days to pick up, OT, Regional financial metrics, and safety statistics.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED