Rental Coordinator

N C Machinery Co.•Monroe, WA

3d•$31 - $40

About The Position

We are looking for someone who is outgoing and enjoys interacting with people to work in our Monroe location. The Rental Coordinator is responsible for assisting customers with their parts, service, equipment rental, and training needs. Customers are taken care of in person or over the phone. With Customer Satisfaction always a priority, follow up phone calls are made to our customers to see if they have any questions, concerns, to ensure their rental equipment needs are met. This position is responsible for scheduling timely delivery and pick-up of equipment, preventive maintenance, and the repair of equipment. Administrative requirements include completing the appropriate paperwork timely, logging and inputting data, and reconciling inventory assets. This person needs to professionally represent the company by continuing their industry education, attending required meetings, by coordinating with member companies, departments and fellow employees, through cleanliness and proper attire, and with articulate and effective communication. Promote and adhere to strict safety standards; Safety Always the Right Choice. Practice Company Values: Teamwork, Customer Focus, Commitment, Respect, Sense of Urgency, Integrity, and Safety.

Requirements

Strong communications skills in person and over the phone.
Ability to work in a fast paced environment at times and be able to multitask.
Demonstrate organizational skills and attention to detail.
Strong PC skills are required with experience with Microsoft Office, DBS, construction equipment knowledge, and knowledge of general office equipment.
High school diploma or equivalent necessary, BA/BS preferred.
Valid state driver’s license

Responsibilities

Assisting customers with their parts, service, equipment rental, and training needs.
Taking care of customers in person or over the phone.
Making follow up phone calls to customers to ensure their rental equipment needs are met.
Scheduling timely delivery and pick-up of equipment, preventive maintenance, and the repair of equipment.
Completing the appropriate paperwork timely, logging and inputting data, and reconciling inventory assets.
Professionally represent the company by continuing their industry education, attending required meetings, by coordinating with member companies, departments and fellow employees, through cleanliness and proper attire, and with articulate and effective communication.
Promote and adhere to strict safety standards

Benefits

We offer a competitive benefits package that includes an hourly wage from $30.50 to $40.40 per hour.
Retirement: 401k w/ Company Match and Profit Sharing
Paid Time Off: Paid Vacation, Holiday & Sick Leave
Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
Vision Insurance: VSP Vision Insurance
Insurance: Company Paid Life, AD&D & Disability Insurance
Guidance Resources: Employee Assistance Program
Rewards: Quarterly Employee Recognition Cash Program
Discounts: CAT Products, Rental/Sales Discounts
Financial Access: Credit Union Membership is available
Growth/Stability: Career Growth Opportunities within a 4 th Generation Family owned Company for over 96 years
Tenure: Seniority Bonus, starting at 5+ years
Talent Referral Program: Employee Referral Bonus