Rental Coordinator

Papé Jobs • Sacramento, CA

1d • $30 - $45

About The Position

PAPE’ MACHINERY, INC. – CONSTRUCTION & FORESTRY DIVISION – SACRAMENTO, CA RENTAL COORDINATOR : Do you love working in an energetic, fast-paced environment? Do you want to be a part of a winning team? Are you a detail person, but also love working with people? If this sounds like you, we would love to hear from you! Pape’ Machinery, a premier capital equipment dealer in the West, is seeking a highly motivated Rental Coordinator to join our growing team. At Pape’, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team! WHAT YOU’LL DO: As our Rental Coordinator, you will be in a dynamic, multi-faceted role as the primary point of contact for our customers, ensuring they have an exceptional experience renting equipment from Pape’. Each day, you will manage inbound rental, service, and sales inquiries by phone and in person, deliver outstanding customer service, and process orders accurately and efficiently. You will maintain detailed daily activity records to ensure timely follow-up on customer requests, assist with general equipment maintenance and minor repairs, and troubleshoot issues as they arise. Your ability to stay organized, prioritize tasks, and communicate clearly will be key to success. To thrive in this role, you must be detail-oriented, energized by a fast-paced environment, and bring a positive, winning attitude to everything you do.

Requirements

• Excellent computer skills including Word, Excel, Outlook, and the ability to learn our internal computer systems.
• Excellent communication and customer relations skills.
• Ability to thrive in a team environment.
• Basic mechanical skills.

Responsibilities

• manage inbound rental, service, and sales inquiries by phone and in person
• deliver outstanding customer service
• process orders accurately and efficiently
• maintain detailed daily activity records to ensure timely follow-up on customer requests
• assist with general equipment maintenance and minor repairs
• troubleshoot issues as they arise

Benefits

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed