Rental Coordinator

Rwc Group•Seattle, WA

79d•$52,000 - $62,000

About The Position

Looking for a long-term career in a high demand industry with a great career path for growth? We offer many different opportunities depending on your background and experience level. RWC Group is a leader in the commercial truck rental and leasing industry. RWC Group is a family-owned company that cares. We offer competitive wages, paid time off & holidays, full health benefits and a 401k match. We value what makes a family successful: commitment, compassion, hard work, and a desire for each other to succeed. No matter your level when you join us, we want to help you grow. POSITION OVERVIEW The Rental Coordinator is charged with the day-to-day operation of the commercial rental department.

Requirements

Strong written and verbal communication skills
Strong organizational skills, time management skills, and the ability to prioritize multiple projects / work streams
High school diploma
2+ years in customer service focused role
Must be at least 21 and have a valid driver's license
Must be able to successfully pass a background check and a pre-hire drug and alcohol test.

Responsibilities

Provide exceptional service to our customers while maximizing sales opportunities
Ensure rental trucks are ready for customer use
Rental fleet equipment management
Develop and maintain relationships with rental customers
Maintain a positive and professional demeanor
Maintain policies and procedures for Rental Operations, to include check-in/check-out of equipment, vehicle files, customer files, rental agreement preparation, and daily yard check
Daily interaction with the Service Department to ensure rental equipment is maintained according to company standards and DOT regulations
Develop and maintain a system for daily yard checks and reporting of rental utilization to management
Develop and maintain a rental billing routine to insure accurate and timely billing of rental charges to customers
Create an environment to ensure cleanliness, safety, and customer focus