Rental Car Customer Service Agent
About The Position
Are you a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation. What you'll do: Greet customers upon arrival Expedite the car rental process so customers can get to their destination quickly and easily Verify driver's license and reservations Assign keys and rental agreements and be able to explain charges on the invoice Process car exchanges in the Rental Car computer system Resolve customer issues and concerns professionally
Requirements
- Valid driver's license
- 18 years of age or older
- Must be flexible with schedule to work night, weekends and holidays as needed
- Previous customer service experience and sales skills
- Ability to work in a fast paced environment with a variety of tasks
- Willingness to work outdoor in weather conditions with moderate noise level
- Detail oriented
- Computer literate
- Proficiency in English
Nice To Haves
- 6 months of customer service experience
- Previous experience in baggage handling or customer-facing role
Responsibilities
- Greet customers upon arrival
- Expedite the car rental process so customers can get to their destination quickly and easily
- Verify driver's license and reservations
- Assign keys and rental agreements and be able to explain charges on the invoice
- Process car exchanges in the Rental Car computer system
- Resolve customer issues and concerns professionally
Benefits
- Health insurance
- Dental insurance
- Flexible schedule
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
