Rental Car Coordinator
About The Position
Avon Lake Chrysler Dodge Jeep Ram is seeking a driven and customer-focused Rental Car Coordinator to join our team! This is a great opportunity to build a career with competitive pay, commissions, and full benefits. Your Role: Greet and assist rental car customers with professionalism and courtesy Assist the service team in the rental return car initiating and returning process Manage the rental fleet, contracts, and scheduling including ensuring compliance with policies Coordinate with service and body shop teams for customer needs Ensure rental vehicles are clean, ready, and compliant Provide top-notch customer service to every guest Welcome to Avon Lake CDJR Founded in January of 2024 by auto industry veterans Scott Zuckerman and Elliot Schor, Catskill Automotive Partners, LLC, seeks to bring customer centricity to the forefront of the car ownership experience. Coupling modern technology and efficient processes with an amazing staff who demonstrate passion and customer empathy, Zuckerman and Schor seek to transform the dealership customer experience into one of delight and positivity, while also enhancing the communities they support. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!
Requirements
- Strong communication and organizational skills
- Customer service experience (automotive or hospitality a plus)
- Ability to multitask in a fast-paced environment
- A positive attitude and drive to grow within the dealership
Responsibilities
- Greet and assist rental car customers with professionalism and courtesy
- Assist the service team in the rental return car initiating and returning process
- Manage the rental fleet, contracts, and scheduling including ensuring compliance with policies
- Coordinate with service and body shop teams for customer needs
- Ensure rental vehicles are clean, ready, and compliant
- Provide top-notch customer service to every guest
Benefits
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
