Rental Agent

Budget Car and Truck Rental of Memphis • Memphis, TN

4h

About The Position

If you excel in fast-paced settings, love connecting with people, and want uncapped earnings through excellent service and sales, this Rental Agent role in Memphis, TN is ideal. We're seeking energetic professionals with customer service, hospitality, or retail experience. If you're great at making customers feel valued, solving issues quickly, and suggesting helpful options, you'll thrive here. Full training provided to master our business and confidently offer upgrades and coverage.

Requirements

• High School Diploma or equivalent
• 1+ years of customer service experience
• Demonstrated work history tenure
• Professional communication skills and problem resolution experience
• Proficient in general office equipment (fax machines, calculators, photocopiers, etc.)
• Must have a valid driver’s license with no more than two moving violations and/or at fault accidents
• Must be able to pass a drug and background check

Responsibilities

• Open and close rental agreements with outstanding personalized service.
• Answer customer questions clearly (charges, vehicle condition, directions, concerns).
• Proactively sell optional products (coverage, GPS, fuel, upgrades) to enhance customer experience.
• Prepare vehicles by cleaning (washing, vacuuming, refueling, detailing).
• Occasionally shuttle vehicles to/from nearby locations.
• Perform office tasks: answer phones, photocopy, maintain clean workspace.
• Support team by assisting other agents or locations as needed.

Benefits

• Competitive hourly pay plus lucrative commission/incentive plan.
• Full-time benefits: Medical, Dental, Vision, 401(k).
• Comprehensive paid training for skill and career growth.
• Generous vacation and paid time off.
• Supportive team culture with advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED