Renewals Manager
About The Position
Renewals Manager As a Renewals Manager reporting to the VP, Commercial Operations, you will own the commercial execution of renewals for a defined portfolio of accounts. Your primary responsibility is to drive proactive, value-based sales conversations that maximize retention, capture price-to-value uplift, and deliver incremental revenue. You will lead negotiations, manage the renewal pipeline, and collaborate with Customer Success Managers to ensure a seamless and commercially successful renewal exper ie nce. You ’ ll thrive in this position if you ’ re collaborative, have a global mindset, and bring a passion for sales to a fast-paced, high-impact environment.
Requirements
- 5-7+ years of experience in sales, with a focus on renewals.
- Proven track record of meeting or exceeding renewal and expansion targets in a SaaS or technology sales environment.
- Strong negotiation and objection-handling skills , Comfortable operating within guardrails and templates and navigating matrixed stakeholder environments.
- Proficient with Salesforce (or similar CRM); familiarity with CPQ/CLM, DocuSign , and basic reporting/Excel.
- Clear, concise communicator who can manage multiple renewals simultaneously and keep partners aligned.
Responsibilities
- Own the commercial execution of renewals: Lead all sales activities related to renewals for your assigned portfolio, from initial outreach through contract signature, applying proven sales playbooks and value-based narratives.
- Drive revenue and retention: Proactively engage customers to secure renewals, maximize price realization, and identify opportunities for expansion or upsell during renewal conversations.
- Negotiate and close : Take full ownership of renewal negotiations, contract terms, and pricing to achieve commercial targets while maintaining customer trust.
- Pipeline management : Maintain accurate CRM data, forecast renewal outcomes, and ensure stakeholders are kept informed—delivering “no surprises” on renewal performance.
- Collaborate cross- functionally : Partner with Account Executives, Deal Desk, Sales Ops, and Legal to execute the renewal playbook efficiently. Customer Success provides adoption and health insights to support your sales strategy.
Benefits
- 401(k) program with 6% employer match
- Employee Stock Purchase Program with 15% discount
- Student loan repayment program up to $10k
- Company paid life and disability plans
- Generous paid time off
- Comprehensive medical, dental and vision coverage
- Health spending account with employer contribution
- Paid flex days to support mental wellbeing
- Gym membership discounts
- Hybrid home/office schedule (for most positions)
- Paid parental leave
- Fertility benefits
- Paid bereavement leave
- Company gift matching program
- Employee resource groups
- Paid volunteer days
- Education Assistance Program
- Robust job skills training and Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
